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  1. Remote greeting change

    tlsallada, I have done something slimier to this with a customer that uses 3CX Digital receptionists as a MotD announcement system. With this Scenario they would be overwriting the current message with a new one every-time they rerecord. Basically i created a voicemail only ext (sent all...
  2. View and access VMs for multiple extensions

    All Yealink phones just need to have an account registered to 3CX for the mailbox your monitoring. The Account does not need to be associated with a line key or any line appearance key on the phone.
  3. Grandstream GXP2200

    3CX and Grandstream have parted ways so i would not be surprised if we never see a template for those phones put out by 3CX.
  4. Remote Extension Internal Call no Audio

    Hairpin NAT would be setting up a NAT rule per phone to point the traffic coming from the inside to the routers public IP to specific phones based on the port that is used(Phones would need static IP addresses and unique RTP ports). I'm not sure a home router will support it. Without a router...
  5. Remote Extension Internal Call no Audio

    Setup would depend on the type of router you have and if its capable of it. I may be able to help, what router do you have?
  6. Remote Extension Internal Call no Audio

    bozway, I assume you have the extensions setup as remote extensions using STUN, you will need to check PBX delivers audio for every extension. You should be able to find this under the extension settings on the other tab, it should be the top check-box. If for bandwidth issues having the 3CX...
  7. Call using intercom as opposed to makecall

    Im not sure if you will be able to do this or not, there is a certain file on the server you may want to look at. C:\ProgramData\3CX\Data\Http\Interface\MyPhone\cti_template.xml you could try adding your Grandstream model there and see if that does anything. I know from experience (breaking...
  8. Call Rebound

    I am using this feature personally and have it setup for sevral of my clients and have never had this issue. It sounds like there is a problem with the configuration somewhere. Are you using a SIP provider or a PRI for your external connectivity? If is is a PRI what gateway are you using?
  9. 3CXPhone asks every few minutes which phone

    I had this same problem, but at the same time I was also having a different problem, Users using the software outside of the office would connect with the In Office settings. They were doing this because when i installed 3CX with HTTPS i used the same DNS name for both the internal and external...
  10. Windows Client - How do I stop blinking notification

    I'm getting a ton of the same complaints. 3CX can you do something about this!?!
  11. Aastra Phone Book Configuration.

    YouuShiii, If your using the v3 Aastra firmware with the default 3cx provisioning settings in regards to the phone-book they will not work. With the v3 Aastra firmware you need to modify the 3CX setting to use the HTTP path for the phone-book location: Default...
  12. License Limit

    Mikeseeh, Sounds like your 3CX system is no longer activated and now running off the free version. Check you licensees status under settings.
  13. FQDN settings

    DMarriott, The only place you can change the Internal and External Domain names for the HTTPS SSL settings used by the 3CXPhone software is during the install. This is something i have spoken to 3CX about and they are working on correcting. However for now you will need perform a full back of...
  14. 3CX Myphone & Webbased reports with VLANS

    That is going to be highly dependent on your network and its setup. Is the Phone system on a different VLAN than the computer you are trying to accesses the web pages from? Is there routing between your VLANs?
  15. Unable to call by name with Digital Receptionist

    No Problem, those files don't get played as long as there is only one possible match from the Dial by Name search. If there is more than one possible match it will play the recorded names of each match.
  16. Unable to call by name with Digital Receptionist

    Unfortunately i have no experience with the Exchange UM so im not sure. What happens when you call 999 or 9999 the default 3CX VM extension? You could always record the names outside of the voice-mail menu then put them in proper location in the file structure. They go in...
  17. Unable to call by name with Digital Receptionist

    The 3CX Dial by Name will only be able to find extensions if they have recorded their Self Identification prompt. Check and see if you have yours recorded when no one else does. If this is the case its most likely your problem.
  18. hundereds of notification emails

    Mark, This is the same problem it does not matter what emails you keep getting. As long as you are receiving old emails in mass this solution should work.
  19. Different Ringtones for External Calls?

    If you had Yealink phones i could be of more help.
  20. Different Ringtones for External Calls?

    Unfortunately I don't have the answer to your follow up questions. I haven't worked with the Cisco phones that much and the one time I did I went just far enough on how to successfully remove the distinctive Ringing. I did not look into actually making changes to the tones or anything.
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