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  1. Single extension to only be able to dial one number

    Hi all, having looked at outgoing dial plans and how "interesting" :lol: they are to set up, I just want to be able to have a single phone in a factory location that will only allow one single number to be dialled from that phone. As the number is local to the area in the UK to be dialled...
  2. Dialled extension number - wrong name?

    Indeed it does - I tried that earlier, and it clears any miscellaneous information from the phone's memory. (Same for the Polycom Phones) So, in actual fact, it appears that if you change the name of an extension, in order to clear old data, you have to factory reset the phones? Surely this...
  3. Dialled extension number - wrong name?

    Hi - Thanks for reply. I've checked the phones, and they also have the correct name programmed into them. However, having trawled for ages last night, I've come across a couple of people having a "similar" issue, something to do with call history stored on the phone? EG, if the phone in the past...
  4. Dialled extension number - wrong name?

    Hi all - just getting to grips with a 3CX system I've "inherited" in a new job. I'm familiar with all the provisioning stuff, phonebooks, etc etc, but this issue has me a little stumped. We use Cisco SPA502G phones, and Polycom IP330's. The SPA502's have the "dir" function, to search, via LDAP...
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