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  1. PLEASE HELP: We cannot make any outbound calls -

    Having a similar problem. Cannot make outbound calls. After upgrading to v14 from 12.5 things were working fine. Then 4 days ago we had a small outage of outbound calls. They came back after a few minutes. Then yesterday, outbound calls just stopped working and we started getting a 403...
  2. V14 Presence information timeout

    Getting the same issue here. I did see something in the set up about setting up a certificate for iOS. That may have something to do with it.
  3. Remote SIP Phone getting Phantom Calls

    Ok... I know it has been a while but I have some more information. I took a spare phone we had in the office and took it home for a month long test. Every thing went fine with the test at home. No Issues. I sent the other remote user this phone and had her hook it up and now she is seeing...
  4. Remote SIP Phone getting Phantom Calls

    Thanks I will try that.
  5. Remote SIP Phone getting Phantom Calls

    This happened again. I checked the log for that extension for that day and this is what is there. It does not look like there is anything in the logs for the time the user is saying. She said she got calls in the middle of the night and one in the morning. The one in the morning was from...
  6. Remote SIP Phone getting Phantom Calls

    I have a remote user with a GrandStream GXP2100 phone. They are reporting getting calls from other extensions with no one on the other end. When they ask the person who called them why they were calling and that person did not call them. This happens quite frequently from a few extensions. I...
  7. "Unknown" Rings all 4 lines

    Has anyone experienced this? I have a remote user that has a Grandstream GXP2100 connected to her home internet and pointed to our public IP. She has complained a few times about her phone ringing all 4 lines and it say's "Unknown" on the caller ID. When she picks up there is nothing on the...
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