• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Search results

  1. Aram

    IP Phone Firmware Updates

    Continue reading the Original Blog Post.
  2. Aram

    Firmware Updates SBC Router Phones

    Continue reading the Original Blog Post.
  3. Aram

    No change on DST at Mexico April 2th (important)

    Hello, Can you please inform us what IP Phone models are you using? Most of the supported phones are provisioned to set the DST to ON or OFF automatically. If on the mentioned date you will expiriance an issue with any of your supported phones, we are suggesting to contact to appropriate...
  4. Aram

    Fanvil DST Issues

    Hi, I want to inform all users that are using the "GMT-6:00 United States-Central Time" timezone and facing a DST problem, that we managed to fix this problem ourselves in our latest template. To get a fixed version of the Fanvil provisioning template please follow the following steps: 1...
  5. Aram

    Fanvil Daylight Saving Time not updating

    Hi, According to provided information, Fanvil phones were provisioned to use a "GMT-6:00 United States-Central Time" timezone. This is a known issue and it was fixed in our latest template. To get a fixed version of the Fanvil provisioning template please follow the following steps: 1. Update...
  6. Aram

    Solved Can't remote a yealink T57w

    Hi, Please check the following: 1. The phone is running the correct FW version - the current 3CX-supported version for the T57W model is 96.86.0.74 2. The Webclient dialer is using the Yealink T57W as a "Call using:" device
  7. Aram

    T58W Pro, can you use as a SBC router phone

    Hello, Yealink T58 models are supported by 3CX. The Supported IP Phones page shows the short list of supported IP Phones where we are listing some of the supported Yealink T5x models. That link takes you to the guide of the Yealink T5 Series where you can find all supported Yealink T5x models...
  8. Aram

    3CX Phonebook is empty for all Yealink phones

    Hello, This is the current limitation of StartUP installations - the phonebook of IP Phones has no entries. We are planning to improve this part in future versions of the 3CX Phone System At the same time, you still can use 3CX WebClient or Desktop App where all contacts are exposed.
  9. Aram

    Unable to route a DID to a users extension

    Hello Can you please check the following: 1. All DIDs are added in the correct format 2. When you edit the appropriate user, you can see the correct DID select in the "Assigned valid DID number(s)" field 3. When you edit the Breeze Connect Trunk, you can see that the selected DID is assigned...
  10. Aram

    Timezone problem on Yealink phones when +1:00 Swiss (Bern) is set

    Hello, This issue is already fixed in the Update 7 (Alpha) version of the 3CX Phone System. The main issue here was the absence of the "GMT+1 Swiss (Bern)" timezone from the Yealink provisioning templates. After getting appropriate information from the Yealink team, we added the mentioned...
  11. Aram

    Snom M400 in FXS/DECT list

    Hi, Support for the Snom M400 is already added to Update 7 (Alpha) of the 3CX Phone System. You can find a post and references here
  12. Aram

    Solved Yealink T54W unregistered as router phone

    It turns out that the reported issue of YouKnowWho was caused due to expired custom GeoTrust certificates used on PBX. This is why the provisioning of the Yealink T54W was failing. This type of issue will never occur on PBXs that are installed using 3CX FQDN where we automatically renew...
  13. Aram

    Solved Yealink T54W unregistered as router phone

    Please reply to the PM that I sent. Only you and I can see that information.
  14. Aram

    Solved Yealink T54W unregistered as router phone

    @YouKnowWho I sent you a PM. Please have a look
  15. Aram

    Solved Yealink T54W unregistered as router phone

    @YouKnowWho Can you please check the following: 1. Check if the IP address of the remote side is not blacklisted 2. From Events Logs check if the RPS request for your Yealink MAC address was successfully delivered to the Yealink RPS server. You will see something like this: 3. Try to reset the...
  16. Aram

    IP Phone Guides and Firmware Updates

    As mentioned in the post, these Yealink models (T29G, T41P, T42G, T46G & T48G) were unable to keep up with the security updates implemented in Update 5. With this new firmware, the mentioned limitation is fixed. The Yealink T40G did not have this limitation so you still can use it as before.
  17. Aram

    Yealink T53 Router Phone (Issue?)

    Hi arillera This is a current limitation of Update 6 - Router phones can be specified as 3CX SBC only for regular users/extensions. They can not be used for Hotdesking, FSX & DECT devices yet. For those, you still need to use a regular SBC and configure them from the Management Console. We are...
  18. Aram

    Invalid timezone when provisioning Yealink phones

    @ Severin Meyer To see the Admin view your user (extension) needs to have, at least, "Group administrator" rights. So, the Admin view is available for the following group rights: * Group administrator * Group owner * System administrator * System owner
  19. Aram

    Issue with Update 6 Router-Phone?

    Hi Discovery87, This particular issue was already reported to the Fanvil guys and will be fixed in the next firmware update.
  20. Aram

    Invalid timezone when provisioning Yealink phones

    Hi @Severin Meyer As we already mentioned here, the time shown on the phone is correct and it's a primary goal that we have here. Don't be so concentrated on "geographical" locations because Yealink phones can use different settings combinations to provide a correct LCD time to the customer...
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.