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  1. Change to "Music on Hold" not taking effect

    Hello again. It appears that once I change a setting ("VOIP Providers" .. "Your Provider" .."Advanced" ..untick "Supports Re-Invite" ) then the correct (and configured) Music on Hold plays. Not sure why, but this if this option if ticked it plays some generic Music on hold, if it's un-ticked...
  2. Change to "Music on Hold" not taking effect

    Hello again. Yes the file is the "C:\ProgramData\3CX\Data\Ivr\Prompts" directory and is a wav file and is in “PCM,8Khz,16bit Mono format” and the file will even play as a Digital Receptionist prompt but no as music on hold. I have changed the setting under “Settings..General..Music On Hold”...
  3. Change to "Music on Hold" not taking effect

    Hello there, I recently setup a 3CX server on a windows 2003 Server. I changed the music on hold to a different .wav file but it does not appear to take effect (even though the Settings..General ..Music on Hold are set to something else.). I have also tried rebooting etc. I reinstalled on a...
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