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Richard, Thank you for replying. I just got back from vacation and saw your response which was great. Just to answer some of your questions/concerns....We currently have a Toshiba system also. It is coping with the call volume but we are seeing the cracks. Windows 2008 R2 is planned - I have...

Hello, I'm trying to get in contact with someone that has installed 3CX in a high volume environment. With the number of extensions you stated, it sounds like you are the one. We have 12 locations all VPNed together and get from 2000 to 2500 calls per day. We have one main call center, a...

By the way, your call center or use of 3CX doesn't need to have over 2000 calls a day. Just a higher than small office call volume would be great. Thanks in advance. Adam

Hello, I am leaning towards 3CX for our call center but need to do my "due diligence" which includes witnessing (i.e. visiting) the system as it is being used in a business with a high call volume. We get about 2300 calls per day (on heavy days) and 1500 on light days. Would anyone be willing...