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  1. Error occurred when making local connection call

    Hi I am receiving this error "Error occurred when making local connection call" whenever you try and dial a number using 3CXPhone in CTI mode. It says a phone is connected. I am using version 12 with Cisco SPA303 phones. Does anyone have any ideas? I seem to get this on any machine/network I...
  2. Hold music from VoIP provider

    Hi I'm afraid this didn't work.. I just get the 3CX music. I've restarted all 3CX services, and checked that the extension I was using had the same options. Is there anything else I can try? Thanks, Luke.
  3. Hold music from VoIP provider

    OK, thanks for that. We're using VoIPTalk. I'll give it a try. Cheers.
  4. Hold music from VoIP provider

    Hi Is it possible for 3CX to use the VoIP provider's hold music, rather than it's own? I know the Epygi Quadro units do this, but am not aware of an option within 3CX to do this. Thanks, Luke
  5. ISDN

    Thanks for the advice. Our broadband is currently 20MB Virgin Cable, so I think we have more than enough we have more than enough bandwidth. We continually experience dropped packets when making and receiving phone calls, resulting in poor call quality. We are using DrayTel as a SIP provider...
  6. ISDN

    Hi What is the easiest and cheapest way to use a set of two BT ISDN lines with 3CX, instead of using VoIP? Thanks, Luke.
  7. Hold music when calling a number from MyPhone

    Hi Sorry for the late reply, I didn't any email notifications. I have Cisco SPA 303 phones (basically the same as the 500 series). It plays the hold music plus some beeps while waiting for the other person to pick up. Just doesn't make sense to me. Luke
  8. Hold music when calling a number from MyPhone

    Hi Is there any way to disable the hold music for when making a call through the MyPhone software? I wish to just hear a ringing tone, but I don't want to disable hold music for the entire system. Thanks Luke
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