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How do you create on hours , off hours and list holidays to get a different digital receptionist? During the day we need a greeting that has different options then we offer at night? Relatively common feature, but we do not see this ability or a work around in 3CX?

is there any way to use the spell or dial by name directory and use the First Name rather than last name? Many callers do not know the last name and it is very frustrating for them? I am guessing I could just enter the names backwards, but the prompt would still say Last name?

When using the SPA family of phones on 3CX we have this issue: You can not see the CID of the second caller to a phone in use? Is there a way to display who is calling if you are already on the phone?

Can anyone recommend a best practice for installing 3CX as a fax server? I would like to pick a Gateway that allows DID numbers to be forward to a "fax server" which would then associate the DID with an email, etc. Should I be using an external Fax Server? How would the 3CX pass the DID to...

So I just upgraded to the lasted 3CX service pack for Version 11. There are some really strange behaviours: (a) Buttons have changed color on my CISCO SPA 500 phones; I have green and orange buttons illuminated where in previous versions they were always. Actually, I wish I could cause them...

Stephan - Are you saying the issue is iPhone IOS 6.0.1? I did not have this issue on the previous version of IOS? What is the resolution plan?

On an initial release of Version 11 I had 3CX for Iphone running with no trouble. Unfortunately I did a maintenance release upgrade to version 11 at the same time I did the iPhone IOS upgrade, so I do not know what broke what. here is the behavior, a Call into the 3CX system that would...