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Maybe I'm missing something in my read of New-ApplicationAccessPolicy. I only see where it applies to the application ID as a whole; I don't see options to apply granular permissions to just Mail.Send without applying the same restrictions to the full scope of the application.

Unfortunately, I don't think that will work with the rest of the 3CX integration. The Azure application needs permissions to read user info, calendar and contact data for users synchronized to 3CX, but the Mail.Send process is about selecting the identity used to originate messages. The...

Ok, I removed/revoked Mail.Send and it seems ok.

So, if a different SMTP setting is configured, can the Mail.Send permission be removed from the Azure application?

The Microsoft 365 integration setup instructs to grant the Mail.Send application permission in the Azure Application, which is defined as "Allows the app to send mail as any user without a signed-in user." From a least-privilege security perspective, this seems overly broad, and I am unable to...

In more recent firmware versions for the FortiGate, there is a policy option labeled "Preserve source port" which can be enabled. It prevents NAT changing the port for outbound connections (as long as there are no conflicts with other active sessions). In the CLI, the config is "set fixedport...

Trying to reinstall 3CX Windows v18 using a backup from a system running 18.0.2.314, however the 3CX Windows installer download is only updated to 18.0.2.307 and the installation rejects the backup file. Is there an updated installer?

Can you please clarify the item in the change log: Deprecated the option for custom configuration of Firebase Cloud Messaging. In Settings, Phone/App options, the FCM setup says "We recommend changing the default Google Push account to your own Firebase account." Is this going away, and if...

There is a alternative way to handle this. Under Settings, General, you can enable "Play busy prompt when extension is busy" and it will replace any client side busy handling with a recorded message "the number you are trying to reach is busy..." It will also play different messages for bad...

I had just finished a process trace that pointed me to that folder. It looks like the active XML key file contained NULLs. I removed it and now I can log in successfully. Thanks. My past experience has been when I hve an issue where a 3CX system is not responding, I will subsequently find files...

I am supporting a 3CX Pro 15.5 SP6 (Windows) system which had some sort of instability earlier today. I had to forcibly restart the computer. Now, I am unable to log in to the 3CX Management console; when trying it says "server error". All services are running. The 3cxmanagementconsole.log file...

I understand the position that you want to make sure customers are not experiencing problems as a result of unsupported devices or providers, but perhaps there is a better compromise which can be achieved. If you use a generic SIP trunk, or custom phone templates, you are likely to continue to...

So, can you advise as to what mechanisms are available now for collecting and reporting information via an automated monitoring and management platform? The e-mail alert process is really designed for humans and makes the assumption that all configured alerts are treated equally and are...

I just upgraded a customer from 3cx V14 to v15.5SP4 and use an external monitoring system to review Windows event logs for issues. I have been monitoring a number of 3CX events as listed here: https://www.3cx.com/blog/docs/list-of-events-generated-by-3cx-phone-system/ However, it seems that...

The problem of not having this option is not all PMS integration options support all features, and there needs to be a "backup" manual method to perform all the tasks the PMS integration would handle if there was a PMS system problem. The webclient version support limited features and is too...

On phones like the Yealink T4x series and others which allow labeling of buttons via programming instead of paper inserts, it would be desirable to control the assigned label for all button types. Currently, you can only manually assign the display label on the BLF tab of the extension if the...

I had a problem like that long ago. It was resolved by factory resetting the phone and re-provisioning it. Sometimes quirky issues develop after firmware upgrades that a reset fixes.

FYI, the systems I support using Fusion (formerly Broadvox) also had the same issue after upgrading to v15SP4. Testing with the debug IVR patch seems to resolve the issue for them as well.

If the call center is the "no answer" destination for the queue and there are no active queue members, then the system will act just as you described. Calls that leave the queue without being answered by a queue agent (for any reason) are classified as "abandoned" in the statistics. It would be...

A call queue supervisor may choose to remain logged out of the queue but continue to monitor calls using the switchboard view. They occasionally want to pick up a call out of the queue without logging in to the queue. They can do this now by either right-clicking the call and selecting the...