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  1. 3CX cloud and BLFs

    Hi, do BLFs work when using SBC? Used to work fine when using in-house 3cx, but cannot figure why they stopped after moving to the cloud 3CX install. Using Cisco 504G phones. Thanks!
  2. Transferring when using Cloud 3CX

    Compared both template files, 504G+500S is an older version, does not have SBC config option and some details. Will have to merge them.
  3. Transferring when using Cloud 3CX

    Each office has a couple of phones. I guess will have to go with using SBC. Just tried it and transferring works fine. One issue though. When selecting Cisco 504G - i can pick 3CX SBC as a provisioning method. When using Cisco 504G + 500S - there's no such method listed in the drop down menu. Is...
  4. Transferring when using Cloud 3CX

    Hi all, trying to figure out problems with call transfers. When i transfer the call, it still shows as "transferring" even though both parties can already talk. Can only end it by clicking "end call". Both parties are still able to talk each other though.. Also i get strange/interesting...
  5. Cannot schedule a conference call to external numbers

    You can only enter emails for external participants when scheduling a conference. Cannot just enter external phone numbers, same as when creating a conference call right away.
  6. Cannot schedule a conference call to external numbers

    Hello, Is there a reason external numbers can be added to a conference attendee list and 3cx calls them right away, but the same thing cannot be done when scheduling a conference? Thanks.
  7. On hold music while on conference call

    Hi all, having on-hold music is fine. Until today we've realized something: When you are on a conference call and if you picked up another call, putting conference on hold - all conference attendees would have to listen to that music. Is there a way to remove it just for conference calls...
  8. Distinctive ring for separate phone lines.

    Create 2 separate ring groups, enable "add queue, group and DID names to Caller ID" in Settings->General->Global Options. Also make sure "prepend" is selected in the same meniu, for "append/prepend name to caller ID.
  9. v12 3CX Phone for Windows

    Ability to resize would really help. Most of our workers are using 3cxphone v11 client for presence, calling (when right clicked), etc. And they have hardphones for everything else. So seeing more contact in the same screen really helps. And "show presence information in larger screen" is a big...
  10. 3CX Phone System for Windows with MS Outlook 2013

    works fine with 64 bit as well
  11. Suggestions/Assistance on incoming line setup

    1. For ringing at the same time - use ring groups. 2. You'll have to manually edit provisioning template. 3. Not sure if you can do this 4. You can select ringtone for each extension in the phone menu, this can also be done in provisioning template.
  12. Direct Remote Extension

    Have phones working over site-to-site vpn as well as remote extensions without any problems. If you have VPN connection between sites, why would you bother with remote extensions at all? Does it show anything about those phones trying to connect in 3cx log? Can computers/servers in both sites A...
  13. Different outgoing DID numbers

    creating custom provisioning templates for each phone. does what i want to (and wastes 2 more extensions per phone), just wish there was an easier way. thanks everyone!
  14. Different outgoing DID numbers

    Wasn't a problem at all if I only had one phone. We do have lots of them.
  15. Different outgoing DID numbers

    setting outgoing DID in extensions "Others" tab worked fine, thanks! Created another extension, configured it in SPA504Gs web GUI, looks like it works fine. Just don't like this solution as after fw updates, factory resets, etc. i'd have to manually do that again..
  16. Different outgoing DID numbers

    cannot do that. "a line with this authentication ID already exists". Is there a way to have multiple outgoing DIDs without multiple accounts?...
  17. Different outgoing DID numbers

    Hello, how can i configure 3cx to allow different outgoing DID numbers? We do have one voip account with our voip provider (so cannot simply change outgoing routes depending on number dialed, etc.). Using Cisco SPA504G phones. It should be possible to assign ext keys from phone's web interface...
  18. Multiple ring groups for different extensions

    As I've mentioned in my previous post, i can just name that second group as "." or something and it would not add much to the whole groupname:caller id line. The thing that bothers me most - 2 missed calls for group1 members instead of 1 (one for group1 and another one for group2:group1) when no...
  19. Multiple ring groups for different extensions

    It's all about not bothering senior staff. If no one in the office would answer incoming calls in 10 secs (they were away for lunch, etc.), only then all phones (for regular workers AND senior staff) would ring.
  20. Multiple ring groups for different extensions

    Hi, i have a situation where i need some phones to ring on incoming calls for a while, and if there's no answer - more phones would ring. I've figured i could create 2 ring groups. Group 1 - ext. 101, 102, 103. Group 2 - ext. 101, 102, 103, 104, 105. If no one would answer incoming call to...
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