• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Search results

  1. tech27

    Solved [SOLVED] 3CX Phone System - HTTPS Certificate renewal Failed

    Sorry for my late response. The issue resolved itself. It took about a week of getting the daily failure emails mentioned in my initial post, but it somehow worked itself out after about a week. o_O
  2. tech27

    Solved [SOLVED] 3CX Phone System - HTTPS Certificate renewal Failed

    No, the old multi-tenant box that was on v14 is long gone. Even still, the 3CX FQDN is a new feature that we didn't have on the old version. I have been waiting; it started on Sunday: (the first error was a bit different, the daily errors since Monday have been the same message in my initial...
  3. tech27

    Solved [SOLVED] 3CX Phone System - HTTPS Certificate renewal Failed

    There are no other instances using this FQDN. There was only one attempt to install (moved from v14 to v15.5) and that was many months ago and it was successful. The PBX is working fine and no reported issues from the customer. I would prefer trying to fix the issue rather than re-installing...
  4. tech27

    Solved [SOLVED] 3CX Phone System - HTTPS Certificate renewal Failed

    Agreed, but since LE is built-in to 3CX v15.5, I'm not sure where to start with diagnosing it. I checked crontab and browsed through some directories trying to find some indication of where it's installed, but didn't find anything useful. I reached out to my account manager as well.
  5. tech27

    Solved [SOLVED] 3CX Phone System - HTTPS Certificate renewal Failed

    Receiving this error on a daily basis on one of our client's Azure cloud hosted instances with a 3CX provided FQDN. Attempted to open a support ticket, but was asked to pay a fee to get support, even though we have never let maintenance lapse. Reaching out to the community to see if anyone here...
  6. tech27

    Implemented Manage prompts under Digital Receptionist and Call Queues

    I believe this is a duplicate of: https://www.3cx.com/community/threads/delete-wav-files-from-prompts-drop-down-list-in-pbx.48318/
  7. tech27

    Implemented Delete .wav files from prompts drop down list in PBX

    Would also like to have this feature as a Hosted 3CX provider, we don't provide the client SSH access, so they must ask us each time to delete the prompt from /var/lib/3cxpbx/Instance1/Data/Ivr/Prompts/
  8. tech27

    Any word on Cloud Server v12.5?

    Bump.
  9. tech27

    Call recording when diverted to a mobile

    Sorry to bring up an old thread, but has anyone found a way to record calls that are sent to a mobile/outside number?
  10. tech27

    Remote greeting change

    Here's how I think I'll solve it for a couple smaller clients: Create a dummy extension that goes straight to voiecemail or a Digital Receptionist if the call needs to move on somewhere else (like another DR) after the weather message is played. The voicemail greeting or the Digital...
  11. tech27

    Queue call and forward to cell

    I'm not sure; we only have clients with either the Free edition or the Pro edition...
  12. tech27

    Queue call and forward to cell

    Yes, there are two ways: 1) Enable 'Ring my extension and mobile at the same time' in the extension's settings 2) Use the 'Add External Agent Number' option within the Queue settings. This created a external-user extension and will allow you to ring a cell phone for a remote user who is part of...
  13. tech27

    Call queues and forwarding to mobile phones

    This thread has a possible solution and links to the "idea" / feature request: http://www.3cx.com/forums/external-agent-extension-connect-prompt-39362.html
  14. tech27

    External Agent Extension Connect Prompt

    Found two existing feature requests for this; go vote for them! http://www.3cx.com/ideas/index.php?page=idea_detail.php&i=478 http://www.3cx.com/ideas/index.php?page=idea_detail.php&i=1047
  15. tech27

    Disable 'Please Wait While We Locate xxxx'

    Thanks Nick! The thing is, the client wants the rebound feature since the users are purely remote users (they do not have a desk phone and answer all calls on their personal cell phone). They need to know if it's a business call before they answer, so rebound needs to stay on. And on that note...
  16. tech27

    Disable 'Please Wait While We Locate xxxx'

    Does anyone know how to disable the prompt 'Please wait while we locate [ext#]'? We are setting up a Digital Receptionist with a partial company directory (Press 1 for Bob, Press 2 for Sue) and would like the call to just be transferred without divulging their extension number. Thanks!
  17. tech27

    call queues locking up an extension

    We are having a similar issue. Our client reports problems (freezes / lock ups) when attempting to place a call as well from multiple phones with different firmwares. Their phones also lock up when placing a call with "Answering" showing on the LCD. The only way to recover is to power cycle the...
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.