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  1. Ianbird

    Access the phone list without login?

    If you are on v15.5 As craig said I would create a dummy ext and hide from address book could even disabled it from making outbound calls for extra security. add a desktop shortcut https://(PBXIP):5001/webclient/#/people you would need to access each terminal and save the ext and password...
  2. Ianbird

    PRI Gateway Question

    Hi nfletcher2 I had a similar issue a few years back on a BRI Patton gateway here in the UK I changed the switch port to 10 mbps full duplex and it seemed to solve the issue never had a problems after that. I can only guess it was the auto negotiation between the switch and the device. Ian
  3. Ianbird

    3cx Service hangs, then freezes system

    I did have a similar issue and had to remove AV totally and that fixed it.
  4. Ianbird

    Snom 870 Button configuration

    Hi All, Wonder if anyone can help, one of my customers has gone for the Snom 870 handsets. (80 handsets) - The receptionists would like a call park option in case they have to queue calls. - All other users want a button to pick calls with in there department. I am using the phone...
  5. Ianbird

    On Call to mobile

    Thanks Billy That is exactly what we are looking for and more :D One other question how would I prompt the inbound call for a PIN when they call in? I think I will need to do something with a digital receptionist and a PIN IVR but not sure how I can do this. been playing with a few bits on...
  6. Ianbird

    Call Park question

    Yes thanks all for your help; worked out that it was a user error on my part haha :S
  7. Ianbird

    On Call to mobile

    Hi All, Question we are moving from a Epygi Quadro system. We have to provide on call support for a select number of customers. They call a number it prompts them for a PIN and then they can leave a message. The quadro rings The mobile of the person that is on call and plays the message to...
  8. Ianbird

    Call Park question

    Hi Craig, Thanks for coming back to me. From a Snom 320 and 870 I am using * not SP as I dont know how to set them up. So press transfer *00 to place it in to the call park. The to get the call back the button on the phone is programed with *0 to get it iback I am not 100% what SP stands...
  9. Ianbird

    Call Park question

    Hi All, Hope someone can help, very new to 3CX. We have a very small office 2 ringing groups and only require one central call park group. Sales Support It appears if a person in the support ring group places the call on Park. Someone from the Sales group cannot retrieve the call. If I...
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