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  1. Implemented Distinctive Ringing by Group or Queue

    This post has quite a high rating of people requesting this feature - currently about 70% - is this something that is in consideration? This would be a really useful feature to have
  2. Typo on the forum upvote page....

    I some how manage to accidentally try and upvote the same thing twice, not 100% sure how - I might have had the same post open in 2 tabs - but when I click upvote again, I received this error: Information Invalid upcote Return to the post
  3. In Consideration Simultaneous Calls - How many are being used. IN PROGRESS

    Surely the SNMP monitoring would come in really well here......? This would be great if we could pull this out from SNMP (snmp-monitoring-in-consideration-43595.html)
  4. provision phonebook to IP phones with more numbers than only mobile number

    I think the 3CX phone book needs a good rethink. Most people these days have 2 or 3 numbers: mobile, DDI, main office number, home phone etc.... In the current setup, you would need to add 4 different contacts in the 3CX phone book. Also - I think the phone book could benefit from having...
  5. Make "missed calls" more intelligent

    i posted a similar post to this. will be up-voting as the "missed calls" when they're not actually missed is annoying......
  6. Global / Default BLF's

    Here's another thought on this, for those of you who might be familiar with Group Policy If we had a similar setup in 3CX where you could move phones in and out of "Configuration groups", for example, if you had 50 agents in a call centre who all need to have their phones re=provisioned as they...
  7. Disable "X missed calls" to users in group when call is answered by some one else.

    This some what links to another post I made about queue's and maybe this is also a suggestion - so am posting as well. Ring groups. If you have 20 people in a ring group and a call comes in which is answered by "person 1", then users 2-20 all receive a message on the phones display saying...
  8. Prevent users from being able to login or out of call queue's on 3CX phone

    The problem with ring groups is that you then get "X missed calls" on the phone's - which is annoying - and the call is not "missed" if some one else answered it....
  9. Prevent users from being able to login or out of call queue's on 3CX phone

    We operate an IT support desk and we have staff who are at the desk working - but they "choose to decide they are too busy" to answer an incoming call they have started logging them selves out of the queue. Management have already made comments that staff should always remain logged in to the...
  10. Prevent users from being able to login or out of call queue's on 3CX phone

    Is there a way to prevent users from being able to login or out of call queue's on 3CX phone? Users dont have access to the 3cx console, so they cant login / logout from there, but there an option in 3CX phone to allow users to login / logout of queue's Can this be disabled from admin console...
  11. 3CX Phone on Desktop for MULTIPLE users using SAME Extension

    In fact, this is the script. Will need some modification to work in your environment and will need a logon GPO to run the script: # Runs and IF command to find the computer name and then goto sun routine called "pc name" if /i "%COMPUTERNAME%" == "ADMIN-PC" goto :ADMIN-PC # This line calls...
  12. 3CX Phone on Desktop for MULTIPLE users using SAME Extension

    We've done something very similar to this with Group Policy. We have written a script which is a logon script which basically does the following: - user logs in and starts script silently in the backgroun - script pauses for 20 seconds to ensure network is properly up - script checks the name...
  13. Implemented Disable Chat - IN PROGRESS

    Why would a user need to be notified if you were monitoring their conversation? Surely in a security context if user 'A' was disrespecting user 'B' to a user 'C' - surely the conversation should be monitored "silently" and then dealt with in private? rather than user 'A' and 'C' being informed...
  14. Global / Default BLF's

    Would it be possible to create a 'master' or 'default' BLF config for phones? This may mean that 3CX would have to be able to apply a 'default' <model of phone> template to certain phones or groups of phones. For example, If we had 32 Yealink T48G's and 96 T29G's, the ability for 3CX to work...
  15. 3CX Phone Diagnostic Information

    3CX Phone doesnt appear to log any events. I found the location C:\ProgramData\3CXPhone for Windows\Logs on a local machine, but it is always empty. Some method of logging from 3CX phone to track down problems would really be helpful - mostly as were having issues with 3CX phone connecting...
  16. Configure destination of calls using 'Holiday dates'

    Using Holiday dates in 3cx along side the office hours, can we add an option to set where the calls get routed to after the 'holiday' greeting / message has been played to the caller. A couple of our clients are recording a few greetings for this years Christmas, but for clients who close early...
  17. In Consideration Simultaneous Calls - How many are being used. IN PROGRESS

    Re: Simultaneous Calls - How many are being used. I remember posting something about this quite long time ago - it was for version 11, and the idea of being able to pull out from the system event logs or something on how many simultaneous calls were being used - but when the 3CX ideas page...
  18. Updating / Downgrading Phone Firmware

    No - this wouldn't be for just one phone - were looking around 150 in total....
  19. 3CX Updates fail if MMC is open and then re-download the update

    Just updated 3cx 12 to 12.5 and it failed as I had MMC open. I was presented with a 'retry' option, but rather than it re-trying the install it had just downloaded, it just downloaded the update again. Seems a bit pointless.
  20. Updating / Downgrading Phone Firmware

    We have a phone which has been bought and has a brand new firmware on it which we are having problems with. We want to downgrade the firmware to the latest supported firmware in 3CX - but as the phone has a newer firmware, the option to "upgrade firmware" is disabled. Can we have an option to...
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