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  1. New Firmware (BETA) for Grandstream Phones (no BLF issues)

    Re: New Firmware (BETA) for Grandstream Phones (also BLF issues) I updated three phones and didn't have a problem with any of them. It only required one reboot (well two if you include the initial reboot so it can begin loading the new firmware). I'm going to get reactions from the two users...
  2. New Firmware (BETA) for Grandstream Phones (no BLF issues)

    Re: New Firmware (BETA) for Grandstream Phones (also BLF issues) Awesome. The BLF instability was a concern, and hopefully this clears it up. Improved voice quality and stability is also nice to read. Just updated a couple phones, so we'll see.
  3. smart outbound rules

    Ya I think then you will have to create individual rules, and I'd be curious to see how 3CX would handle 50+ rules. Good luck!
  4. smart outbound rules

    I understand what you are trying to accomplish, and I think the best route would be to create a rule with a call to numbers starting with (Prefix) as 00 and select your VOIP provider as the route. That way when someone dials 00 first the rule will be activated, and it won't matter what they dial...
  5. smart outbound rules

    I don't think you would be able to do this because of the 6 after the xx. If it was just "00xx" your number prefix would be 00 and use your VOIP provider as the route in the rule. But since xx is any number followed by a 6 you wouldn't be able to define that.
  6. Call Parking to the same parking lot

    Quick question with Call Parking. Has anyone been able to use the Call Park soft key on a Polycom 650 with 3CX? From the documentation I've read the soft key will prepend the orbit number you enter with *68. In 3CX I changed my call park code to *68, but haven't been able to park a call. The...
  7. GRANDSTREAM GXP-2000

    Well not really anymore. We connect outside phones directly to our server with enabling STUN. Some people could connect without issue, others couldn't. But I fault that to network structure, firewalls, etc. and what the device is going through to reach our server. But we are at the point now...
  8. GRANDSTREAM GXP-2000

    Yes if you set it to No that will disable the * features on the Grandstream. Back when I was playing with intercom I couldn't get it to work without setting this to No. My guess is the 3CX *9 was conflicting with a *9 Grandstream code. I don't know what the * keys are for the Grandstream (I may...
  9. GRANDSTREAM GXP-2000

    We use Grandstream 2000 in the office here. They work fine, and I guess I really don't have any issues with them in the office (outside connecting in different story). Craig: Make sure you disabled the Grandstream star codes. In the Account tab, Enable Call Features - set to No. Update and Reboot.
  10. Outlook & VOIP Client

    Thanks for your help asfuture. I'm using Outlook, and right clicking on a contact and select call contact....Then the call is connected using the VOIP client. I'd rather not install a separate tapi driver and just use Outlook w/ the VOIP client as it is pretty simple and straightforward. I was...
  11. Outlook & VOIP Client

    No the phone works correctly when used normally. Only when the client through Outlook is used.
  12. Outlook & VOIP Client

    Hello All. Have come across a unique situation regarding calling from Outlook 2007 with a Polycom Soundpoint 650. Outlook transfers the call info. to the Polycom and dials fine, and the call is connected to the callie. Only problem is the callie cannot hear the caller, but the caller can hear...
  13. new active calls utility for 3cx

    Nice little app matt...thanks! Had to change font sizes in the operator panel though because they were teeny tiny - I could barely read them. But I like the panel.
  14. new active calls utility for 3cx

    Hey matt submitted my request via your link. Also I noticed "Partner" is spelled wrong in "I am a 3CX Parter or Reseller" check box heading :lol: :mrgreen: Looking forward to finally trying this out =D Thanks!
  15. Voicemail not working

    Ok how are you transferring the calls to voice mail? Does the log indicate the correct route? I ran into a problem with silence when connecting to the conference call prompts. I was connected to the conference call extension, but nothing was played. What I did to rectify it was create a new...
  16. Voicemail not working

    Does this happen on all phones, including the client?
  17. Connection problems with latest client build?

    I'm not connecting through a VPN or tunnel. I've tried with STUN and without, but always receive authentication failed. Funny thing is when I do enable STUN my contacts are shown in desk phone mode. It's only with the latest version/build I get this authentication problem. Earlier builds, such...
  18. Connection problems with latest client build?

    Correct. We've tried a few clients on different workstations located outside from where are 3CX server is located (we remote connect [RDP] to those locations to test outside connnections).
  19. Connection problems with latest client build?

    I've tried both, and receive different results. IP: Get authentication failed with and without STUN enabled on headset mode (no extensions listed). However with STUN enabled I do get extensions listed in desk phone mode. Name: NO authentication failed with and without STUN enabled on headset...
  20. Connection problems with latest client build?

    One thing I have noticed is I receive authentication failed only in headset mode. Switch over to desktop mode and all the extensions are listed, so it seems I'm connected, but the extensions only show when STUN is enabled.
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