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  1. Outbound Dialing

    I have random systems unable to dial out. i'm using 3 different sip providers and all three are unable to call out. different systems, on prem and cloud based, different numbers. the only common dominator seems to be 3cx pbx. getting this message Call or Registration to...
  2. Solved inbound cname

    It was user error, they were talking about the caller id app on their computer, they weren't looking at the phones. thanks for the help though
  3. Solved inbound cname

    my inbound cname shows up in the call log, but not on the phones, it just shows the number. any ideas?
  4. MOH not playing sporadically

    I have a customer with several numbers, one particular number (it may be happening on other numbers and no on is reporting it) seems to occasionally not play the hold music when they choose an option in the digital receptionist. since its not consistent, its hard to pin down. has anyone else...
  5. Connecting to FTP backup

    i got the support files, but don't understand it. i started the capture, tried to connect to the ftp site but couldn't. i've attached the dropbox link if anybody cares to take a look. thanks
  6. Connecting to FTP backup

    I've been away for a while and i'm finally circling back to get to the bottom of this. My pbx is in the cloud, so i don't think i'll be able to do a packet capture
  7. Connecting to FTP backup

    lol, i didn't even realize that i was my post. and yes, i'll try what he suggested. thanks
  8. Connecting to FTP backup

    did anyone figure this out? i have the same issue
  9. Connecting to FTP backup

    I'm getting this error: Backup location configuration error. Please proceed and verify the configuration. when go into my ftp configuration for backups and hit ok. all my backups are failing across the board. i'm using amazon lightsail and prem based windows and getting the same message. I...
  10. Auto Reply

    I have a customer who wants to use the auto attendant at his restaurant to send a text to the caller with a link to the online ordering. I'm guessing I'll need a developer for this. does anyone do this/know someone who could do this? Thanks
  11. SMS Auto reply

    I have a customer looking for an auto reply if a caller hits the auto attendant and wants to have a link to their website sent to them. Any ideas the best way to accomplish this? I'm guessing it may have to be an API. Thanks
  12. Time Zone for -4 Atlantic (Canada) No DST

    The time on my systems are never correct. I was hoping you could add this time zone to your list of options. Thanks
  13. SIP Trunk- GOIP doesn't Work

    I have the same issue. What steps have you taken?
  14. Distinctive Ring

    Either on the sip trunks or ring groups, or both
  15. Unsupported sip phone - Aastra 9143i

    I have a stockpile of 9143i phones. i would like to use them on my first 3cx install - an inhouse system for me to demo and for practice for the certification test. i have it connected and its recieving calls, but nothing goes out - i cant call vm or other exts. i'm pretty sure i have my...
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