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  1. Digital Receptionist stopped playing prompt wav

    I setup a digital receptionist and added a wav file as the prompt. I then called in externally and it was all working. Then after a day or so with no change to configuration it stopped working for external calls, you hear nothing, however if you press 1 or 2 etc it completes the action. If you...
  2. Predictive and power dialing

    We currently use snom phones and we are not aware of any predictive dial support. I also checked on snom.com and there was no mention of support for predictive. Can you provide some more details such as snom models and how this model of snom phone implements predictive dial. The snoms do...
  3. Predictive and power dialing

    Is there any predictive dialer software solutions that work with 3CX? If not are there API's that can be called to get 3CX to dial numbers and then monitor if a call is answered and then find an agent/extension that is not on the phone? I am looking at using 3cx Enterprise as a replacement for...
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