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  1. 3CX hacked - Fax Extension 88

    Hi, Wow, it's been two years since I had to work on 3CX - so the version is outdated: 5.1.4510.0. But, we all have "real" jobs to do, so why fix something that's not broken, right? Well - it broke: Starting Saturday, people have been hacking into 3CX to make overseas phone calls using our POTS...
  2. No sound

    And I assume you have tested: - going local to the 3CX system and placing/receiving outside calls at a local test extension? - making /receiving calls between a local 3CX test extension and your remote extensions? It sometimes helps to define the commonality vs. how the problem "shifts" when...
  3. HELP - Can't edit my VoIP Gateway settings

    It's not in the ini file - it's in the "gateways" table in the PostgreSQL database. Here's the setting they are referring to:
  4. Does any FXO VOIP Gateway detect distinctive ring patterns?

    Maybe put a Distintive Ring "splitter" before the VOIP gateway? http://www.byterunner.com/byterunner/product_name=ComSwitch+5500/user-id=/password=/exchange=/exact_match=exact
  5. Static on phone calls

    I had to set "RingsBeforeCallerID" to 2 to recognize the callerID from Cell Phones and certain other sources. Not a problem of the AudioCodes, it's a matter of how long it takes the providers to transmit CallerID info.
  6. No sound

    How is PBX delivers audio set? Sounds like there is a problem with the data packets travelling to/from the ports on the remote extension. Possibly firewall issues at the remote extension location. What happens if you set up a voicemail box (at least for testing). Then dial in and see if you...
  7. Server Status (TimeOut)

    When I have trouble I usually note the time, then place my test call, then go to \Program Files\3CX PhoneSystem\Data\Logs to find that time in the 3CXPhoneSystem.log and zero in on the entries for that time up to the line where the first error condition occurs.
  8. Incoming call rejected

    Hi, you didn't say how you configured this incoming provider/line. What template did you choose, what options did you set. Basically the message appears to say that 3CX wasn't able to determine which of your configured providers was the "source" of this incoming call. Normally 3CX will try to...
  9. Server Status (TimeOut)

    CellCentric not working? I was told by several 3CX staff that I should be using "their" recommended providers because it supposedly would eliminate the need for questions. Hopefully, they'll jump in soon to help you out! Anyway, I recommend you post the phone system server log. If 3CX sends a...
  10. Working VOIP providers

    Callcentric doesn't register Well, the 3CX staff keeps telling me that I should be using their recommended providers because they'll work out of the box. The provider you picked is on their list: http://www.3cx.com/partners/voip-providers.html Usually, registration problems can be easily...
  11. Working VOIP providers

    Hi, I know that 3CX has "certified" U.S. providers that you probably should try first. This way the setup should be easy. When I was testing 3CX, I set up outbound calls through idv.net for experimenting (because they didn't require a contract, I just signed up online and was running the same...
  12. audiocodes mp-118 connection delay

    What kind of phone lines do you have? I checked with the other user and both him and I have "centrex" lines. Your phone bill might call it something different - Verizon has a small business version they call "CustoPak". They have pushed those lines heavily because you get access to various...
  13. how to un install 3CX

    It's a frequently asked question. Instead of having to explain it each time and people creating batch scripts - it SHOULD be an option in the Web Admin GUI. I should be able to manage the entire 3CX system from it's own Web Admin GUI as if the server was a black-box or applicance that is locked...
  14. SonicWall_Vonage Inbound ok but no outbound.

    Hi, you really only need a few rules. Here's what I use. It routes 011 (intl), 3 digit through the local phone company. For 7 digit calls it prepends 1+our area code, for 10 digit calls it prepends a 1 - then then sends it to our VOIP provider. 11 digit calls are passed straight to the VOIP...
  15. audiocodes mp-118 connection delay

    Hi, several users have reported that (including myself). I have been told by another user that he found a setting in the AudioCodes config file that CORRECTED that - but haven't been able to hear back from him what the specific option was. Maybe he'll see your message and respond.
  16. Using multiple voipbuster accounts

    Specially considering that I can't imagine what purpose that might serve.
  17. Authentication ID cannot be the same (bug report)

    One of my businesses is "Anamera", it's unique and short enough, guess what each provider chooses?
  18. Working VOIP providers

    VOXITAS / Netlogic Voxitas (they host the Linksys One for CISCO) is a major U.S. player with a good distribution of local POPs and attractive small business rates. Their installation support for 3CX was excellent (they had 3CX installed and walked me through the screens). Porting an 800...
  19. External Gateway Connection

    Are you talking about a prefix in front of the PHONE number? You could do that very easily by defining a prefix in an outbound rule.
  20. Various issues with HTML Screens when creating generic trunk

    Hi, I've successfully created three different "Generic Trunks", however, I would like to document a few bugs I noticed in the process that should be taken care of: a) When you create a Generic Trunk and get to the "line" part, then you can enter an "Authentication ID", but the matching...
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