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  1. Disable chat on 3CX Phone for Windows

    Is there currently any way to disable the chat feature on 3CX Phone for Windows on 3CX Phone System 12?
  2. Call Recording

    Hello, You can set calls to be recorded by enabling the Record All Calls flag for each extension. The setting can be found in the extension settings under Other->Extension options. The calls will be recorded to the location set in the General Settings->Global Options->Recording Path if I'm...
  3. Strange Problem with Inbound Rule/Ring Group

    Hi, I would suggest looking at the Forwarding Rules configured for the third extension in the ring group. The extension may be set to divert external calls to voicemail but have a different behaviour for internal calls allowing them to ring as normal. Hopefully changing the forwarding rules...
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