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I have checked the configuration settings for dial plan 8 in my SPA3102 and they are correct. Has anyone solved this problem? Can anyone even point me in the general direction of the things that might be causing a problem like this? It has become an even greater problem as I have now discovered...

Hi folks, An update. I "sort of" fixed this by setting up outbound rules to add 0011 (the international dialing code for Australia) to 11 digit numbers, 12 digit numbers, 13 etc (through to 16 just in case some country has particularly long numbers) on the basis that Australian numbers with an...

Phil, The number in the example looks like this in my Outlook contact list: +1 (1805) 987-4499 The + represents the international dialling code (0011 for Australia), the first "1" is the US country code, the "(1805)" is the area code INCLUDING the National Direct Dialling code (it seems every...

Archie, I am still unable to get international calls to work correctly. I now have an e164 set up as follows: This appears to work for local and national calls within Australia, as you said in your previous post, removing the country code from the e164 number if it is an Australian number...

I thought it was too good to be true - it seems I am unable to make outbound calls on my PSTN line through my SPA3102. To test this I set one of my working rules (for eight digit numbers) to only dial out on the PSTN line, then I dialled a valid 8 digit number. Is there something further I need...

Thanks to your reply, Archie. I have done what I think I need to do and this still won't work for calls outside Australia. I checked the documentation in the manual and it doesn't say anything more than the brief description in the general settings/e164 number processing panel (as a general...

can somebody PLEASE help me sort out this frustrating problem! One of the "phones" I am using is the eyeBeam soft phone. I have imported my Outlook directory into eyeBeam so I can call my stored numbers. All my Outlook numbers are stored in the format +cc (aaa) nnn-nnn, where "+" indicates the...

Eureka! It works! Thanks for all your help, Tim ... much appreciated.

Tim, Thanks for your help - and encouragement! On the ethernet/Internet connection question, I am using one of the computers on my ethernet network to configure the Linksys box. Does that mean I need an ethernet connection to do that? (At the moment I ONLY have a connection through the...

After (finally) getting Cisco IP phones to work on 3CX I'm now tackling the job of connecting a Linksys SPA3102. I tried doing so using the instructions on the 3CX site unsuccessfully. First, I want to use the SPA3102 to connect a PSTN line to 3CX so I can make and receive calls on that line...

Good news (for me, at leastst)! I have FINALLY got most of my Cisco phones working. I have to say this has been the most convoluted, complex technical process I have ever undertaken - and that's speaking as someone who, admittedly 25 years ago, was a Country Large Systems Specialist at IBM...

I have just taken delivery of a number of Cisco IP phones - 7940, 7960 and 7971, all of which I want to connect to 3CX. I expected them to just plug-in to my network and I would follow some simple configuration instructions that would have the phones running in minutes. They don't do that - it...

I have several questions related to setting up voicemail and the digital assistant correctly - I think I'm confused! Most importantly I can't figure out whether voicemail and the receptionist are triggered by outside lines or extensions - at the moment I have enabled voicemail on all extensions...

Clearly I am far less network literate than I thought I was! I have just installed 3CX Free Edition on a server connected to my ethernet network (consisting of five WinXP computers including the server, ADSL2 router, etc). I am considering replacing the current small PABX that has three...