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  1. Solved Yealink Always Forward occasionally self setting

    It appears that with the Yealink (T21 and T23) when not on a call, the button sets always forward. Have added this to provisioning template: programablekey.14.type = 47 programablekey.14.line = 1 programablekey.14.value = programablekey.14.history_type = programablekey.14.label =...
  2. Solved Yealink Always Forward occasionally self setting

    Thank you YiannisH_3CX With the Yealink handsets we are using, we use the Softkey as a transfer button so happy to change the programing of this key.
  3. Solved Yealink Always Forward occasionally self setting

    FOUND IT. By accident, I pressed the TRAN button on a Yealink T21. Went straight to Forward. Just need to find in the template the line to disable it..
  4. Solved Yealink Always Forward occasionally self setting

    Hi there. In the past year we have had this happen about 4 times. It appears that a number of phone handsets are self setting the Always Forward code. You look in 3CX Call Log, you see the dial code from the extension turning the always forward on but the number has not been dialled directly...
  5. 3CX Mobile Clients - Encryption

    Hi All, Does anyone know whether the mobile clients for 3CX (i.e. Android, iOS) can support TLS and SRTP? I'm aware that the tunnel that 3CX can set up over port 5090 doesn't provide any encryption support. If there is no encryption available this is quite a security concern - how is this...
  6. Auto add prefix to directory for bridge calls

    Apologies if this is already answered. We have 2 offices. Office A dial 4xxx to call Office B, Office B call 5xxx to call Office A. Both Offices can see the other offices 3CXPhone-directory.xml We can get handsets to see both xml files but it won't auto add the 4 or 5 prefix. Previously, I...
  7. issue when I tried save the gateway

    I also have an error when I try to save a SipTrunk. Even without amendments, get following error if I open and save. Only on 1 of the trunks though. TCX.Configuration.Exceptions.ObjectSavingException:
  8. Delay when calling IVR by calling DID no delay when dial internal extension

    Thanks. We are using ISDN with Patton SN4120 bri gateways. External calls to our main number comes in fine (a ring group) but the IVR takes a few rings. Thanks again.
  9. Delay when calling IVR by calling DID no delay when dial internal extension

    Hi there. I have created an IVR to enable people to call in and enter an extension number. I have created an incoming rule so a specific DID routes to this IVR. When I call the number internally, it is picked up after maybe 1 ring. When I call the DID, more like 6 - 7 rings. Any suggestions...
  10. 3CX v15 tunnel to 3CX v14

    Upgrading the UK system to V15 tonight. Will the tunnel to V14 break until the USA system is updated?
  11. Daylight savings

    Same with me. In hindsight, will set a calendar to check the provisioning template and ensure all phones re-provision at least twice a year. Wish it could just set itself via NTP....
  12. Version 15 Setup Error

    Thank you for the prompt response. Same issue. What I do not understand is how from a browser I am able to navigate to erp.3cx.com Thanks.
  13. Version 15 Setup Error

    Fortunately, attempted the upgrade on a test system. :!: On installing, get the CMD prompt asking if want to restore or setup a new system. What ever option I choose, after entering key I get: Setup error: System.AggregateException: One or more errors occurred. ---> PostInstall.Externa...
  14. 3CX Phone System V15 - Install instructions and Feedback

    Re: 3CX Phone System V15 - Install error Fortunately, attempted the upgrade on a test system. :!: On installing, get the CMD prompt asking if want to restore or setup a new system. What ever option I choose, after entering key I get: Setup error: System.AggregateException: One or more...
  15. GSM Gateway

    Thanks for the update leejor. I assumed this was the situation.
  16. BLF List URI

    The idea is for group members to be able to monitor direct calls to another group member. Group pickup is not ideal as you can't see who is calling before you pick the call up and with a number of Yealink phones, there is a known issue of the screen displaying the group pickup code, not the...
  17. BLF List URI

    Been looking into the ability for a BLF to monitor call groups. For us, this is better than Group Pickup. This feature seems to solve this but currently, can only see how to set it up with BroadSoft. Is this a feature coming soon to 3CX or is it already there and I just need to find it. Thanks.
  18. GSM Gateway

    Re: GSM Gateway and Caller ID Hi there. Newbie question here. Considering getting a 2 or 4 sim GSM Gateway (probably Portech 372/374). This will only be for outgoing calls. Will the receiver of calls via the GSM Gateway get the Caller ID of the sim or can a Caller ID be setup on the gateway...
  19. SNOM call pickup *20*: No caller-ID update

    Having same issue with 3CX 12 and Yealink phones. Turned Support Re-invite and Support Replace Header on for extension making call, extension receiving call and extension picking up call as test, but display still says *20*. Thanks.
  20. CTI with Windows 8 and YEALINK T20P

    Re: CTI with Windows 8 and YEALINK T21P Our system is now live. As the T20P was discontinued, we went for the T21P. I am trying to get the T21P to work in CTI mode. Upgraded firmware to 34.71.0.76 but can't use in CTI mode. You dial a number and you don't get the option on the handset to...
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