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  1. Reports stop generating after latest update - 16.0.6.641

    Thanks. The issue is my DNS is set for P. dns: 1.1.1.1 and alt dns: 8.8.8.8
  2. Reports stop generating after latest update - 16.0.6.641

    Hi, I'm was this issue resolved? I'm having the same issue after upgrading to that version. I also have issues with welcome e-mails not going out and some some agents getting "No Active Accounts configured" after upgrading the 3cx app for windows. I try restarting the server a few times. I...
  3. Call Queues - Abandoned call reported even if picked up in 2nd Queue

    Hi VoIPToys, The solution described is okay. The issue is the extension/agents that is in the Overflow Queue is Managers and other administrative personnel. They would like to have the calls stay in the call center queue and give each agent two chance to answer the call prior to route to...
  4. Call Queues - Abandoned call reported even if picked up in 2nd Queue

    There needs to be serviced, abandoned and overflowed totals for a queue. An abandoned call should be when a caller has hung up! * Has any found a solution for this issue as yet or does anyone know of a 3rd party solution? My client is willing to walk away, because of this issue (yes, it is an...
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