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  1. 500 Server Internal Error - when no outgoing trunks

    "Do you have each trunk group (in 3CX trunk group settings) set to only allow one call?" Yes I do :) "I do not think he is questioning the fact that there are no available routes, but rather how this is being conveyed to the caller. Rather than getting a pre-recorded message that is more...
  2. 500 Server Internal Error - when no outgoing trunks

    Hi all... Here's the config... Patton gateway.. two PSTN lines, two different numbers. 3CX with around 10 extensions. We have experienced a PSTN line outage with all this bad weather etc, so as this line is unavailable, and the other line is in use, our phone users get "500 Server Internal...
  3. Yealink T20 and 3CX tunnel

    Well I'll be.... Was I really that stupid???? Right in front of me all the time. Thanks everyone, all working!!
  4. Yealink T20 and 3CX tunnel

    After an intensive search, I gave up looking. Tried TEkZip but would not install. tried a couple of others, which installed fine, but need an expensice license file. ANyone any ideas???
  5. Yealink T20 and 3CX tunnel

    So, is this for the 3cx forum or the Yealink forum???? Anyhow... 3CX SIP tunnel set up and working - my Windows app and android app connect no problem over the internet and take calls etc so all is well! However, my Yealink T20 refuses to register. I've looked on the 3CX set up, and followed...
  6. 3Cx plays wrong message on Public Holiday

    Well I'll be a monkey's uncle (no comments) Look at aeach trunk and check the box that enables holiday messages... Huh :oops: I would test it but due to the bad weather the lines are down... AAAAAAAAAAAAAAGGGGGGGGHHHHHHHHHH :roll: Thank you for pointing me in the right direction...
  7. 3Cx plays wrong message on Public Holiday

    Thanks for the reply! It's quite a simple system, 10 extensions, 2 PSTN lines coming in via a Patton gateway. There are no DIDs therefore no inbound rules. We have shut down for XMAS and would like the 'closed for xmas' prompt played when anyone calls in on either line. It looks like the 3CX...
  8. 3Cx plays wrong message on Public Holiday

    Hi y'all... I have two messages... one for in hours and one for OOH. All working fine!!! However, I've configured my public holidays, and 3CX ALWAYS plays the OOH message DEPSITE me recording an Xmas message and assigning it to that holiday. We had a training day last month, and I recorded...
  9. Dropped calls on remote extension

    At the 3CX end, I have a Zyxel router, with port forwarding, into BT Broadband. At the Remote phone end, I have no control over it... It is part of a business park with some managed IT system. I can get hold of their IT guys to see if there's any port translation.. I did try this.... Blocked...
  10. Dropped calls on remote extension

    Indeed.. Keep alives are configured as per your email link. There do not appear to be any errors stating as to why it has been terminated, other than "user request" which it wasn't :) 21-Nov-2013 14:38:44.736 L:15.1[Extn]: Terminating targets, reason: 21-Nov-2013 14:38:44.736 Leg L:15.1[Extn]...
  11. Dropped calls on remote extension

    Hi All... Got a Yealink T20P working over the internet to my 3CX , via the usual stuff.. firewall.. public IP etc. Call quality is rather good, and latency is also quite acceptable. The firewall checker is of great help with this, but it does not tell you it nakes no attempt to start the...
  12. 3CX phone on windows cannot control Phone

    Hi All, Grateful of some help here :O 3CX phone installed on a windows PC, connected to an existing 3CX 12 system. Provisioned OK... When I control the Yealink T20P, (CTI) the phone gives me a warning saying its under control. Fine! That's what I want. However, that is all that happens. I...
  13. Out of hours IVR - only plays default file

    This one has me puzzled. I have recorded the out of hours message, and I go to the Edit Digital receptionist. I choose that voice file that I've just recorded. Click OK, and go back to the screen and it's there. I dial in and get the default "This call could not be completed" message. I then...
  14. Move 3CX to new site and incoming calls not answered

    Yes all registered....!! I think I finally may have an answer... answer on number of rings and CID type.... I got it to finally answer but its a bit flakey..
  15. Move 3CX to new site and incoming calls not answered

    All IPs exactly the same... nothing changed. Nothing in the 3CX log...
  16. Move 3CX to new site and incoming calls not answered

    All IPs exactly the same... nothing changed. Nothing in the 3CX log...
  17. Move 3CX to new site and incoming calls not answered

    Hi All.. I got 3CX and Grandstream 4104 gateway working incoming and outgoing!! This was with my phone line at home. I moved it to the workplace, and re assembled it all. Outgoing calls no problem. Incoming calls? well they just ring and ring and 3CX just won't answer them. If I place a...
  18. prefix to dial from missed calls

    Any idea when, Stefan?
  19. Voicemail auto attendant

    Finally configured my Licensed 3CX 8) One or two things to attend to... one thing I would like to change, is the voicemail auto attendant, i.e. "PRESS POUND" - there is no 'POUND' sign on the phone and I would like it (with all due repect to our mates across the pond) in a british accent...
  20. prefix to dial from missed calls

    Same issue here in the UK... We dial '9', but it's not prepended when dialling it back... Grandstream Gateway, 4104. Just point me in the right direction! Steve
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