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  1. issue with Reports

    bump it back up I'm guessing no one else has this issue or has done an audit verify the reports recorded time thanks
  2. 3cx 12 sucks, tunnel stops working after 4-5 hours

    Hi Complex1: I think many people will disagree with you regarding 3cx V12. This version has been buggy, loss of features, and general headache. Proof of the issues with 3cx Ver 12 is we are on Service Pack 3 only 2-3 months after its initial release. SP3 fixed lots of things wrong with 3cx...
  3. CTI 3cxPhone BUG

    Hi All here is another very annoying bug in 3cxphone. See Picture below notice 3cxPhone thinks I'm on the phone but I am not. Notice the Timer is 00:00:00 I took the picture with my desk phone on the hook showing the monitor in the background to illustrate how broken 3cxPnone is 3cx ver...
  4. issue with Reports

    Hello everyone have an issue with reports where 3cx is not properly recording calls as answered. therefore the extension reports are wrong and so is the call logs the below is an image of a report showing incoming calls to my extension 4+ hours of talking time is not being recorded. My...
  5. 3CXPhone losing config constantly

    Hi Everyone SP2 for V12 seems to fix several issues but a few still remain. 1: The client losing the config seems to be fixed 2: Presence screen resetting size fixed. 3:Disconnecting from the server is still an issue, if 3CXPhone disconnects all active windows close. When it reconnects the...
  6. 3CXPhone losing config constantly

    @ ian-watts: thanks for confirming you are seeing the same issue. 3cxPhone is disconnecting itself from the server every few hours and I can not figure out why. It states lost connection. But the server shows no reset. This does not affect all users at the same time, these leads me to...
  7. 3CXPhone losing config constantly

    Have the same problem with 3cxphone losing the config at restarting the app. windows 7 32bit and windows 7 64bit The Temporary solution was remove 3cxphone.exe from the Startup then to put the XML config file into the user's Startup Folder. Its a crude fix/workaround but it works Also have...
  8. Transfer to Voice Mail

    Hi Everyone What happened to Transfer to VoiceMail???? In Myphone it had Transfer to Voice Mail as an option when transferring a call. Thats Gone How does someone directly transfer a call to an extension's VoiceMail easily??
  9. How to disable or troubleshoot CTI.

    Tom_ch is correct 3CX and Snom firmware 8.4.35 no longer like each other. 8.7.19 is required to get CTI to work correctly. So if you are having problem with CTI, start looking at the firmware of your phone. I have tested this on only one phone, rolling this out on other phones. I do...
  10. How to disable or troubleshoot CTI.

    I do not read it that way. I could be wrong. This tells me these instructions have only been tested on specific firmware version. an earlier article used the same phase word for word. http://www.3cx.com/sip-phones/snom-provisioning/ How to Guides should include the...
  11. How to disable or troubleshoot CTI.

    Where is that documented???? It worked with the previous MyPhone now it does not. Correct me if I am wrong but there is very little functional difference between 8.4 vs 8.7 and 8.4.35 is a current supported release of the firmware from snom. Last year Snom's firmware release 8.7 had...
  12. How to disable or troubleshoot CTI.

    I am having a similar problem where CTI is not working with my SNOM 370 phones firmware 8.4.35. I posted for help here http://www.3cx.com/forums/cti-not-working-37863.html The previous MyPhone worked this version is not working
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