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  1. Event Log Errors for Product Updater

    I have the same exact problem on 2 different instances. It started after the last 3CX update.
  2. SSL Certificate Renewal Failed .....every night

    Is it documented somewhere that SSL renewals will not work on older OS's, or is that just a tact to avoid fixing something that an update broke once again? I'd be glad to install a new SSL certificate myself if that's what it would take.
  3. SSL Certificate Renewal Failed .....every night

    I have an On-site 3CX server for the past 5+ years. One month ago when the (every 3rd month) process for automatically renewing my SSL certificate was supposed to start, it's been failing every night. I tried all the obvious stuff like restarting services, server, latest update etc. to no avail...
  4. Voicemail eMail Notifications stopped working

    New Day, Fresh Eyes. I called Symantec and they confirmed that what I did took them out of the equation. They walked me through proof that the emails were either not being received or were rejected before their Mail Security kicked in. Another development was that I tried using another domain...
  5. Voicemail eMail Notifications stopped working

    I tried with connectors and IP Allow lists but was unsuccessful. That's why I am looking for some documentation about how to configure Exchange 2010 for these messages. Certainly I'm not the only one out there using a pretty vanilla Exchange 2010. Whitelisting @3cx.net on Symantec should take...
  6. Voicemail eMail Notifications stopped working

    1) Even before the SMTP changes we were not getting Voicemail notifications since SP6. After the smtp changes we are also not getting any admin notifications, welcome emails, or tests. So a restore is not practical. 2) My Symantec Mail Security is not blocking 3CX messages because I completely...
  7. Voicemail eMail Notifications stopped working

    I've had it with 3CX!! I just spent 3 hours trying to fix this and got nowhere. I have Symantec Mail Security. I whitelisted '*@3cx.net' and completely opened my SPAM filter. I tried all kinds of receive connectors on MS Exchange but they have to specify IP Addresses or ranges, not FQDNs. I...
  8. Voicemail eMail Notifications stopped working

    Does the 3CX SMTP server have an IP address that I can set up as a 'Receive Connector'?
  9. Voicemail eMail Notifications stopped working

    OK. For testing purposes I changed the email addresses to a Yahoo account and the emails work. What do I need to do on my Exchange server side to allow these messages through? I whitelisted '[email protected]'. Still no luck. Plus yesterday a few messages did get through...
  10. Voicemail eMail Notifications stopped working

    HELP! Rebooted my server and now none of my emails work. Not even the test button! Test button doesn't give and error and just says 'Mail Sent'. But none arrives. Now that I'm using 3CX SMTP, I'm stuck and can't change anything. This is very frustrating. Almost every time 3CX issues a service...
  11. Voicemail eMail Notifications stopped working

    I didn't make any changes to the email templates.
  12. Voicemail eMail Notifications stopped working

    Now this is a little upsetting! I changed to test with 3CX SMTP. The test button, and admin notifications work as did before, but the VoiceMail notifications still don't work. Do I have restart the services? Now I'm stuck with 3CX SMTP and can't go back to what worked for me for 4 years!
  13. Voicemail eMail Notifications stopped working

    Also, I'd rather not test with the 3CX SMTP server, because once you try it, you can't change back. What would the rationale for that be?
  14. Voicemail eMail Notifications stopped working

    We are using an in-house (on premise) SMTP server. We run our own MS Exchange Server 2010.
  15. Voicemail eMail Notifications stopped working

    Our voicemail email notifications stopped working a couple of months ago. A small percentage of notifications are actually received, but very few with no logical pattern. It could be it happened right after updating to (15.5) SP6. Prior to that is has worked for almost 4 years. Admin...
  16. Global Holiday Greeting Action

    "Please note that if you have defined a prompt in Settings/Holidays then the HOL prompt will not play. The prompt from the HOL ivr will only play when no prompt is assigned in Settings / Holidays" I believe this is a change from previous versions of 3CX. It used to be that you can have a...
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