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  1. Call Queues pushing * Voice Mail issue

    Hello everyone, I am facing an issue with the 3CX call queues. I have 2 call queues. following is the call route: call comes in -> IVR plays -> redirects to queue 1 -> waits 1 min in queue 1 and if no answer -> redirect to queue 2 -> waits 2 min in queue 2 My issue is when the caller pushes...
  2. Web Interaction Json Content

    Thanks for your reply. I have attached both 3CXIverServer.log and 3CXIverServer.trace.log for the call I made to test. Please have a look at the attached files. Here is the 3CXIvrServer.log for the call I made to test: Here is the 3CXIvrServer.trace.log for the call I made to test: So...
  3. Web Interaction Json Content

    Hi There, Thanks for your reply and sorry for my late reply. Some how the forum removed my account and my topic which stopped me from replying to you. I have done what you said. I have created a function in a js file and added a line to it to return the myVariable after doing eval. I called...
  4. Web Interaction Json Content

    Hi, I did try to use Both Eval and JSON.parse but non worked right. It doesn't pass the data and it hangs up the call when it gets to that stage Would you please help and explain a bit more. Thanks a lot.
  5. Web Interaction Json Content

    Hi there, Thank you very much for your quick reply that helps a lot. Would you please explain how I can do that through 3CX VAD? Can I do that within the application or should I do it out of the VAD please? If you could give me an example of how to do it with screenshot maybe please, that...
  6. 3CX Web Reports Error after installing SP4

    Hi, We have installed service pack 4 for 3CX phone and now the web reports is not working correctly unfortunately. we can login to the web reports fine but when we do the search in all search types it does not show any result and it troughs an error. below is one of the errors we get: GET...
  7. Web Interaction Json Content

    Hi, I have already linked my call flow to our php website and it all works ok. My only issue is in some responses from our web server I need to get a javascript array which has an array of data in it. It won't be a plain text. Here is an example of one of the responses I need to get and use...
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