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After being disappointed that this issue was not addressed, I put in a request through the support portal. They advised that when you receive the push notification - you swipe the notification, and the app starts up, and the phone is answered. Tried on incoming calls and it works - finally I...

No - not using tunnel app. The same problem occurs when I'm in the office on the same network as the phone system - still not luck.

Running 3CX 12 with SP6, push notifications enabled. If 3CX app is alive, I receive calls and can answer, transfer and have all functionality. Once the phone locks, I receive push notifications on incoming calls (extensions or external calls). Even if I open 3cx app (running in...

Obviously other are having the same issue I had. I have tried updating the push certificate by pasting the "new" one over the old (and restarting the computer following this) but still no luck. I have also tried on 3 separate iPhones (2 x IPhone 4's and one IPhone 4S) all the same results. I...

Having gone through the posts, this seems to be the best and most recent post to ask the question. We're running 3CX version 12 SP 6. There are a number of IPhones and I have just tried the Android softphone off our system. The IPhones register and receive Push notifications, but regardless...