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  1. Implemented feature request - force call recordings

    +1 this, should be entirely under Admin control whether users can disable recording or not.
  2. Implemented Disable email notification when backup is successful

    +1 should be configurable to admins needs
  3. Need help with ODBC Search

    I had to alter the database source data, removing the country code from stored phone numbers. The incoming callerID passed to 3CX by our VoIP carrier did not include the country code. I also found that the odbc connection wasn't established immediately once I saved the settings in the...
  4. Need help with ODBC Search

    This issue is resolved - It turns out the last step was matching the country code of the caller correctly, so just some tweaking in the odbc source required.
  5. Need help with ODBC Search

    I have managed to solve the DSN connection issue by using a Trusted Connection (Windows Auth) setup in the DSN, and adding the 3CX Windows Server to the allowed list of logins. However, while it seems that the ODBC connection should be all up and running, nothing has changed in 3CX Phone's...
  6. Need help with ODBC Search

    Hi. I am trying to setup ODBC search in 3CX Phone Server PRO, and I cannot understand why it is not working. I assumed that if the ODBC connection was setup and working, then any call coming in to the system would have the CallerID matched in the DSN and the Caller Name(s) displayed to the user...
  7. Upgrade to v12.5 has changed my timezone

    Thanks for your reply guys. I decided that rather than reload and lose some of our call history, I ran an SQL statement to update the old, problematic records in PostgreSQL, and that has fixed the problem for me.
  8. Upgrade to v12.5 has changed my timezone

    Pierre, our reseller has raised a support ticket for this issue: Ticket ID JDL-284-14933 Looking forward to your response.
  9. Upgrade to v12.5 has changed my timezone

    OK thanks Craig, I'll approach them.
  10. Upgrade to v12.5 has changed my timezone

    Sure Pierre. How do I open a support ticket? I don't seem to have access to http://support.3cx.com/
  11. Upgrade to v12.5 has changed my timezone

    I upgraded to 3CX Phone Server Pro v12.5 a couple of days ago, and I have noticed a problem for the first time. It appears the timezone for the 3CX Phone Server database has been changed. All of my previous call history records are now reporting the wrong date/time for my timezone! Previous...
  12. 3CXPhone HTTP API-Is it possible to set DND status?

    Thanks Pierre, I'll check that out
  13. 3CXPhone HTTP API-Is it possible to set DND status?

    I have been reading through the documentation but I don't see this as a feature. Is it possible to set DND status via a 3CXPhone HTTP API? ~www.3cx.com/blog/docs/3cx-http-api/
  14. Customize Email Notifications - System & Queue

    OK thanks Pierre
  15. Customize Email Notifications - System & Queue

    Does anyone know if it is possible to customize the email templates 3CXPhone uses for email alerts to admins/queue managers? I would like to alter the template for Lost Call notifications to include the ringing time, so that our queue manager knows if it's worth contacting the caller back or...
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