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We are experiencing this same issue as well for a customer CRM integration we created. Every agent who;s extension rings has an entry made as a missed call. We have tried unsuccessfully to create a SkipIf step to filter based on duration, but it doesn't work. I opened a separate thread on that...

Just tried. Here are some of things I tried with errors. [IIF([[DurationTimespan].get_TotalSeconds()]<10,True,False)] [[DurationTimespan].get_TotalSeconds()]<10 Error: System.FormatException: String was not recognized as a valid Boolean. at System.Boolean.Parse(String value)

We are running 3cx v16 beta and successfully created a custom CRM xml template. It is currently reporting / journaling all calls to the CRM. We would like to limit it based on duration. Ideally, only report calls lasting over 10 seconds. Currently the 3CX is journaling all calls including when...

I was not able to implement the solution. I believe that I had a limitation of the Cisco IOS running on the router which didn't allow me to set authentication usernames on a line basis. The workaround I came up with is working well for us, which is using the gateway as a generic SIP provider...

Thanks for your help. I've been having a lot of grief with the Cisco gateway and authentication. Instead of figuring out the compatibility problems, I successfully configured the gateway as a custom VOIP provider and trashed the PSTN device configuration. As far as I can see there's no...

I've been testing 3CX for a while now and have been able to figure everything out except one remaining problem. We have a PRI terminating on a Cisco 1760V gateway. From there we're going to the 3CX server using SIP. I've created a gateway in 3CX as well as an inbound route, but I'm having a...

I'm taking another go at this 9 months later. Under the trunk advanced settings, I have "Require Authentication" set to do not require. On my cisco T1 gateway, i have no sip-ua settings since I'd like this to work with no authentication. Even with the above advanced setting, I still see a 407...

If that's true, what else can I see in the logs as to why it's not ringing the extension after the challenge? Is there a way to turn up logging? Thanks, Eric

Hi, We're evaluating 3CX and so far we're very impressed. We're working on testing our current T1 using a CIsco 1760 we alreay have in place. After some tweaking, we've managed to get the outbound calls working. We're hitting a wall with inbound. The way our Cisco is configured is to not use...