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  1. 3CX v12 - CTI mode disables headset

    Hi dlazure, We did not need to restart the 3cx server, but we did re-start the "3cx phone" application on the user PC. Also, it may not have anything to do with it, but I will mention that we have "accept Intercom ? = disabled" on the Features \ Intercom section of the T26P phone settings GUI -...

  2. 3CX v12 - CTI mode disables headset

    Hi Alex, I think you are in the correct section of the file. However, I'm not sure, but it seems you are missing a semicolon after the "key=" part of the text, because the relevant line in our config file now looks like this; <cticommands delim=";"> <option...

  3. 3CX v12 - CTI mode disables headset

    John's posting (above) mentioned a solution that worked for us... We are using V.12 of 3CX and resolved this issue using the "cti_template.xml" method described in the link above ( i.e. http://www.3cx.com/ideas/index.php?page=idea_detail.php&i=1064 We found the "cti_template.xml" file on the...
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