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  1. 3CX Click to Call valid web address

    Hmm, the rabbit hole might be a little deeper. Before this happens, I need to disable Edge from highlighting every phone number, otherwise it's moot.
  2. 3CX Click to Call valid web address

    I am using click to call and I would like it to be only on specific sites. My problem is that on my main web app I use for my business I have it as an alias in my DNS server. The Click to Call extension will not accept it as it does not have a suffix. Does anyone know where this file is so...
  3. 3CX Browser Popup Fix

    The link you posted didn't work for me, I swapped it out in my regedit to try. So I learned that my Desktop App is handling the calls directly as I removed the Click2Call extension and the hyperlinks were still working. So instead my post might be the workaround for handling the Desktop App...
  4. 3CX Browser Popup Fix

    I did some searching to work around the browser popup to allow 3CX Desktop App every time. Hope this helps someone else. This is in regard to : This site is trying to open 3CX Desktop App, * wants to open this application. For Chrome add this to your registry in regedit. If the keys are...
  5. Solved SMS won't send .com

    It appears the issue was on Flowroutes end. I called their tech support and someone intelligent, well versed in their systems and in North American answered right away. They had it corrected in short order.
  6. Solved SMS won't send .com

    Correct, in the message body sending to a phone number
  7. Solved SMS won't send .com

    I have a number of SMS DID's that work fine on Flowroute. I have one that works fine, send and receive, I just can't send anything with a ".com" or "dot com" I can send just "com" or ".ca", I can't seem to find a setting that would restrict this. I have deleted the entire extension and...
  8. Not Routing Flowroute SMS Issue

    So I had everything correct including E164 and webhook and didn't work. I deleted the trunk and recreated it same as before using screenshots, it updated the webhook so I changed that. After that everything worked. Even my DID's working in the proper trunk. Must have been a glitch in the...
  9. Not Routing Flowroute SMS Issue

    3CX updated to V18 Build 6 and my SMS broke. I re added the key info from Flowroute as described in the SMS tab. So now if I dial a DID the call goes to the right extension. If I send that extension a text it falls into the void, I can't see it in the activity log. If I send a text from the...
  10. amoCRM Integration

    So looking into this more, it appears that amoCRM has upgraded to oAuth 2.0 and 3cx has not updated their implementation. Does anyone know how to work around this?
  11. amoCRM Integration

    I am trying to integrate amoCRM but they have made some changes since the guide was posted on the 3CX blog. There is no longer a place in amoCRM called API. I believe now you go to Integration's and go to +CREATE INTEGRATION. Straight forward here I think on creation. Once created you get a...
  12. Callvia3cx Extension defaults to hangouts

    I installed the Callvia3cx extension for chrome, works great. Problem is in the search results for the business the phone number wants to click to call via hangouts. If I log out of chrome it works fine and shows the 3cx click to call. Anyone have an idea how to turn off the hangouts default?
  13. Yealink T38G 38.70.1.33 Audio Problem After Update

    So the solution to this if it helps anyone is that update 38.70.1.33 is not supported by 3CX. Use the phone management console to upgrade your phones and it will give you the latest actual 3CX version of firmware for the phone which at current is 38.70.0.221, which is also available from the...
  14. GCM on Android Battery Drain

    So I have set up the GCM as per instructions, opened up the ports on my outgoing windows firewall, re-provisioned my phone. The 3CX still seems to be slurping up battery life like before on my 5.0 Nexus 5. It pulls enough battery that it is not a usable app and have to force close it and fire...
  15. Yealink T38G 38.70.1.33 Audio Problem After Update

    I have an unusual issue with my Yealink T38G's after the 38.70.1.33 update. They work fine, call internally and externally direct are good. The problem is if a call comes in off of a Queue there is no audio in or out. You can transfer from a non-upgraded phone from the Queue to an upgraded...
  16. Transfer to DND

    No old employee's, new technology. I gave them some options (log in, log out or call park and yell) so I might just give it a week and see what solution they figure out for themselves. Busy and DND must be a little different, as you can set it to take more than one call which would queue the...
  17. Transfer to DND

    That was my original method, but listening to "You have logged into the queue" all day nobody liked and it's not quite a quick. If you could change the DND button to toggle the Queue silently and quickly that would be ideal.
  18. Transfer to DND

    So at my office I have a situation where people will be working at their desk with DND on so they don't get any new calls out of the Queue. They will however take calls from existing customers. How do you go about transferring calls to phones with DND enabled? I've tried changing the...
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