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  1. mortenjorge

    Update 8 Alpha - 3CX MS 365 Integration Made Easy!

    Hi Nick, Webclient and webmanagement. Both reporting and the normal Call log. Thanks
  2. mortenjorge

    Update 8 Alpha - 3CX MS 365 Integration Made Easy!

    Hi! Great job, looks very good! Is it a known issue, that the reports do not contain calls since the upgrade? same goes for "call log" Or os it a issue in our end? Thanks!
  3. mortenjorge

    Call queue don't play intro if no active agent available

    Good choice :) As i see it, it works as expected. Because, if no agents is logged in, and your welcome prompt was something like "We will answer your call as soon as possible" and it then forwards the call to a voicemail. that would be just as bad... but i totally understand your idea.
  4. mortenjorge

    Call queue don't play intro if no active agent available

    In the solution aws2p provided, you can still have on hold music in the queues? Just let the IVR be in front of the queues and play the prompt: Then disable the Intro prompt in queue1 IVR800 - "Hi and welcome......" forward call to queue 801: Queue 801 "Music on hold" - "Destination if no...
  5. mortenjorge

    Caller information looks blank in Queue Manager tab

    @JohnS_3CX Any update on this? We've a few cases with this.
  6. mortenjorge

    Update 5 Alpha 2: Revs up Performance to Satisfy Ramp-up Service Demands

    Hi! "Windows App updated to be in sync with Update 5 controls and APIs. The new app requires v16 Update 5 or later." I guess this is why action button on Sennheiser headsets is not working in 3CX App Version 16.3.0.90. Same goes for Kuando busylight :) Just for info - And nice update! Cheers.
  7. mortenjorge

    Talk to the Face! 3CX Android App Adds Video Calls

    YES!!! - We really need H264 :)
  8. mortenjorge

    Pop Up and Get Talking! V16 Update 4 Beta adds Client in Chrome Extension

    Great Work :) Would it be possible to add Audio Options like in the Windows client? Currently, if youre using speakers for music, webradio etc, you need to change Chrome to use your headset, which then results in no "loud" ringer. It would be lovely, if the client allowed us to use specific...
  9. mortenjorge

    Problems when answer a call

    Hmm, Wireshark is your friend here. Start a trace on the 3cx server and replicate the issue. if you know how to use analyse pcap file, check for RTP packets in the call with issues. otherwise you can attach them here or PM it :) your call. /Morten
  10. mortenjorge

    Problems when answer a call

    First of all try calling *777 from your 3cx client - its the 3CX echo tester, which should repeat what you say. can you hear yourself? Second, is it a supported SIP-trunk provider? Did you run the 3CX Firewall checker, and how was the result?
  11. mortenjorge

    3cx internal Call problem (windows 2016 server)

    Start a wireshark trace on the 3cx server and start a pcap trace on the yealink phone and try to replicate the issue. Please try the HOLD function when the issue happend. and stop the trace afterwards. Then i can check if its the same problem that occurs at our customer.
  12. mortenjorge

    3cx internal Call problem (windows 2016 server)

    Thanks, I would start a wireshark trace, and check what is going on. Is the phones and 3cx on the same subnet? Could be a network problem, but hard to say before we know what happens.
  13. mortenjorge

    3cx internal Call problem (windows 2016 server)

    Hi Tasospan, We have a customer with a case that seems to be close to each other. Could you please press "HOLD" next time it happens and then unhold it again? does the sound works now? In our Customers case, this resolves the issue. Thanks. - I would check for SIP-ALG in your case.
  14. mortenjorge

    [URGENT] PBX has been updated to version 16

    Its actually there :) Just search for "queuing"
  15. mortenjorge

    Wordpress plugin issue

    Solved. Was actually just me being an idiot :) Thanks for the help Constantinos =)
  16. mortenjorge

    Wordpress plugin issue

    Hi @Constantinos Constantinou We're actually hitting the same issue this morning.. I can see that the plugin have been updated for 50 minutes ago. It worked yesterday. Our link is using the FQDN and the Click2Talk works fine, when executed in the browser without wordpress.. Could the...
  17. mortenjorge

    Engage with your Website Visitors with Chat, Talk & Video

    Lovely - great job guys :)! However, we can change all the fields except the Name and email fields.. This result in alot of danish words and then 2 english words :( I believe this will be changed in an upcoming update :)!
  18. mortenjorge

    Call Control buttons - Sennheiser DW Pro 1

    Hi, Works just fine here. Do you have the the Sennheiser 3CX plugin installed from the sennheiser website?
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