• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Search results

  1. 3cx call log shows vmail calling extensions

    I have a client who is getting voicemails with the caller ID of the voicemail extension 9999. When I check the call log I see multiple calls from vmail 9999 calling other extensions then showing it left a voicemail lasting over 2 minutes with the digital receptionist repeating the voicemail...
  2. Voicemail Issues

    I did confirm that the onsite IT changed some settings in the inbound call ID setup for the trunk. I changed them back to the default settings and have had no reports of the issue still happening. Looks to be that was the cause. If anything changes I will post it here. Thanks for the help!
  3. Voicemail Issues

    I'm currently investigating that now @cobaltit. From whatI have gathered so far it's effect multiple user extensions. I also just found out that a user had an email come in today but was timestamped for Friday at 11:07am. Looking at the logs I had in the original post it seems this issue is...
  4. Voicemail Issues

    As far as I know no setting changes have been made to the actual phone via the phone's web interface. We are going to reset the phone tied to one of the extensions having the issue and start with a fresh provision to see if the issue persists.
  5. Voicemail Issues

    I setup a new 3CX phone system a couple weeks ago and everything seems to be working great except this new issue I have never dealt with before. Here is what the issue is: Someone calls an extension, via being transferred to (external call) or internally, and leaves a voice message. The owner...
  6. Version 15 Provisioning phone pulling from wrong template

    I'm having issues with my provisioning templates. I successfully pushed out a multicast setting through the default provisioning template for the yealink t46G. Since I have multiple paging zones I created a custom template that I copied from the default template and changed the multicast...
  7. Cisco SPA508g on hold reminder/status screen size

    Hello, I have recently implemented 3CX at a client of mine. All the phones we used are the SPA 508g ver. 7.5.2c. One of the issues I'm running into is that when someone is on hold there is no setting to have a reminder ringback to the ext that has the caller on hold. I can setup a reminder...
  8. Cisco SPA508g Multicast Paging Template

    Hello, I am trying to add a multicast paging group to the cisco508g template. I used the the line below but it will not work. <Group_Paging_Script group="Phone/Multiple_Paging_Group_Parameters">pggrp=224.0.0.32:10000;name=All;num=8009;listen=yes</Group_Paging_Script> Can anyone help me with...
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.