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  1. How to Reset Passwords and Secure Admin Console

    Action 3 - Limit Access to Management Console and Web Client Admin View by IP https://www.3cx.com/docs/pbx-security-credentials/ This option does not exist on 3CX Hosted. Why?
  2. Our pbx was taken over this weekend

    @mike9055 thank you, Mike, as we too are very nervous and keeping an eye on the logs since all 3CX wants to do is push them to a PWA and not discuss anything else that could possibly be wrong here.
  3. Solved 3CX SBC Bridge Failure

    thank you Nik, problem is resolved due to the incorrect key (covid brain fog). The main issue was our public IP was blocked by the 3cx host provided and still not sure why/how. Anyway, this can be marked as resolved. thanks again!
  4. Solved 3CX SBC Bridge Failure

    If it helps this was the start of the issue before failure last night. Of course "3cxdnshere" is our 3cx DNS name provided by 3CX. Again it appears the 3CX Hosted Server is blocking our static IP. ERR | 20220714-002520.285 | 3CX | SBC | 6452 | TunnelTcp.cpp:607 | SSL error (6): ERR |...
  5. Solved 3CX SBC Bridge Failure

    @NikosT_3CX no luck Nikos, It appears that the 3CX Hosted Instance is blocking our connection from our static IP. We have tried a different machine and reinstalled the SBC on the old machine, get the following information.
  6. Solved 3CX SBC Bridge Failure

    @NikosT_3CX no issues with extension dialing from mobile using the 3CX app outbound or extension dialing. I'll spin up another 3CX SBC on another machine and see if that resolves it.
  7. Solved 3CX SBC Bridge Failure

    I was told I needed to ask this question here rather than communicating with hosted@3cx email address as I have in the past. We have one location getting an SBC Bridge Failure to a hosted instance of 3CX (provided by 3CX) that started 15 hours ago. Nothing has changed at this location, no other...
  8. Solved Voip trunks not resolving since updating to 16.5 yesterday

    Thank you @NickD_3CX @YiannisH_3CX I have applied the patch to two of our 3CX systems. I changed the SIP Trunk back from IP to DNS and looks good. The CPU load is now fixed as well it would stay at 50% and is now back to 5%. Thanks again! Dave
  9. Solved Voip trunks not resolving since updating to 16.5 yesterday

    We had another phone system that updated over the weekend show signs this morning of this issue just like our other ones. Once I changed it to the IP Address we were back up and running. Not a good solution, 3CX please fix asap.
  10. Unable to make outbound calls since 16.5 update

    Rich, I think you are just in the same boat as many of us right now. It's a bug with v16 update 5. Changing DNS to IP address will get it back up and running even after a reboot. We hope 3CX fixes this soon.
  11. SIP.US Registration

    thank you as I was pulling out my hair on this issue. I hope 3CX figures this out quickly as our system has been down all day. Edit1: changing the DNS entry to IP address corrects the issue for now but not a good setup. Edit2: Email from Provider after the temp fix. "Signaling via IP...
  12. Solved Voip trunks not resolving since updating to 16.5 yesterday

    OMG it's so nice to see this thread... I have been hammering the provider thinking it was an issue on their end but we just can not get this working. Edit 1: Changing the DNS to IP address has fixed our issue for now but it's not a good setup. I hope in the future 3CX does more testing before...
  13. Disable features on 3CX Softphone

    Is there a way to disable some of the features within the 3CX Softphone for Windows. Example from the switchboard, everyone appears to have the pulldown option for user/receptionist/manager/q-manager/wallboard. We only want the users to see the users. Yes they only have security settings as a...
  14. 3cx v14 SP2 - missing Phone Provisioning

    thank you.
  15. 3cx v14 SP2 - missing Phone Provisioning

    Our other systems that upgraded to SP2 seem to work fine with this missing settings. However, for new installs of 3CX, this is a problem. The work around we did was to adjust each phone provisioning template depending on the phones. Not ideal at all and I can only see this as a temporary...
  16. 3cx v14 SP2 - missing Phone Provisioning

    Please tell me where the Phone Provisioning is now at within v14 SP2. We are configuring a new 3CX system for a customer and I'm unable to setup the daylight savings, NTP server setup for the phones as this appears to be missing? It use to here...
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