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  1. Solved Yealink T42S will not provision after factory reset

    i think it said something about too many invalid passwords. I was able to provision the phone after removal from the blacklist. I assume when I updated the password to 10 characters it somehow did not sync that to the phone, so it was using the old password to register and ended up being black...
  2. Solved Yealink T42S will not provision after factory reset

    that was it. it ended up on the blacklist. Thank you for taking the time to respond. I never even thought about looking a the blacklist in this situation.
  3. Solved Yealink T42S will not provision after factory reset

    Looking at this again, now the phone is not showing in "new" in the phone list, but still will not provision. I am not sure what else to try at this point.
  4. Solved Yealink T42S will not provision after factory reset

    The phone is showing as "new" in my phone list. I assigned it an extension and it will not provision. I have factory reset this phone a few times and tried to use the auto provision link through the phones web interface, but it will not grab the phone. not sure what else to try. This phone...
  5. SIP phone GAI-Tronics VoIP Telephone 210-710BH

    I have been unavailable for the last few days and apologize for the slow response. Below orange highlighted fields are what I have configured on my GAI unit that allowed it to register. The information is specific to your phone system so I did not see a reason to put my info here. Domain...
  6. Fanvil X4U Line status timeout stun:true

    The phones are setup for STUN. Thanks for the feedback and clear direction. I will look at setting up an SBC over the weekend. I will update this after SBC config.
  7. Fanvil X4U Line status timeout stun:true

    firmware is 2.4.12 on all phones. Cloud PBX is on 18.6. this system has been on the cloud PBX since August 2022 with no problems until this week. I am having an odd issue with a few Fanvil X4u phones. A customer with 6 phones had a prolonged Internet outage. When the Internet came back none...
  8. SIP phone GAI-Tronics VoIP Telephone 210-710BH

    This fixed the issues. Thank you for your help.
  9. SIP phone GAI-Tronics VoIP Telephone 210-710BH

    I think that got it. I missed one of the fields and the directions even told me to put it in (lesson: don't skim the directions), I just assumed proxy was for something else. I made the changes remote, but I will not be able to physically test this till next week. I definitely left out the IP...
  10. SIP phone GAI-Tronics VoIP Telephone 210-710BH

    I have a specialty situation that requires a rugged phone like GAI-Tronics VoIP Telephone 210-710BH. I have successfully registered the phone and can receive calls on it. Voice traffic works both ways. I am unable to dial out. When I dial out it goes directly to a busy signal. I have tried...
  11. Solved unable to pickup parked call

    I think the upgrade to 16 fixed everything. I was troubleshooting from remote and the park did not work through the windows soft phone. When the employees came in and tested with the physical phone it worked. Thanks for the input. We are still on the free license. BLF is working and park is...
  12. Solved unable to pickup parked call

    I should say I just typed int he wrong SP# in the above post. It should have been SP1. Park is still not working
  13. Solved unable to pickup parked call

    It is the free edition. I just typed the wrong number on the SP#.
  14. Solved unable to pickup parked call

    All of the sudden today (after 1 year) one of my clients let me know the park calls were not working correctly. After doing some testing, it appears that they can park the call, but cannot pick it back up. The caller just sits on hold until they hang up. I also noticed that my license had...
  15. Blind Transfer fails from inbound PSTN call

    I have 9 SPA504G phones. All of them can receive blind transfers except 1 from our Patten PSTN gateway. If any other phone does a blind transfer to this phone it fails with the following in the logs. Leg L:2418.4[Extn] is terminated: Cause: 406 Not Acceptable/INVITE from 192.168.XXX.XXX:5060...
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