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  1. jhogue1975

    Can you block outbound caller id on a single extension

    There is only 1 SIP trunk from Flowroute which is the main number and no othere DID's. I can see that there is an option to block outbound caller id (*5) in dial codes but how do I set that up just for 1 extension? There are only five extensions in all. Would this be from the SIP trunk and not...
  2. jhogue1975

    Can you block outbound caller id on a single extension

    I have a Dr that would like to block the caller id on outbound calls but only for her extenison. Is this possible? I removed the outbound caller id on her extension but it is still showing up when she makes an outbound call from her extension. Is this a function of the SIP trunk outbound caller...
  3. jhogue1975

    Alternative to dial by name directory

    That's what I was thinking but even if I shorten the list how does the caller her the short list and then dial the extension when they hear it? If I have more that 9 options I can't use the IVR to accomplish this. Is there an alternative to the IVR for this?
  4. jhogue1975

    Alternative to dial by name directory

    I am running 3CX v16 and I have a Country Club customer that wants to use an alternative to the dial by name directory. What they are trying to do is list about 30 extensions by name and extension and have the outside caller be able to dial that extension once they hear the name. My thoughts...
  5. jhogue1975

    Flowroute Outbound Configuration

    Currently I just have United States in my whitelist. I also have a maximum per minute set to 0.20 per minute.
  6. jhogue1975

    Flowroute Outbound Configuration

    So here is what I currently have in 3CX for my outbound rules. I added 3 screenshots.
  7. jhogue1975

    Flowroute Outbound Configuration

    I am new to Flowroute and need help configuring outbound rules. I am able to make outbound calls only when using 10 digits but unable ot make calls if I use 7 digits nor can I dial international, 411 or 611 and have not tried 911 yet. I am trying to leave Call Centric so I ordered a test DID...
  8. jhogue1975

    Configure Cisco SPA303 Behind SBC for Cloud Hosted v15.5

    Thank you for the reply. I am having the customer order supported phones.
  9. jhogue1975

    Configure Cisco SPA303 Behind SBC for Cloud Hosted v15.5

    I have a new customer moving away from Ring Central and they have all Cisco SPA303 phones. We are running 3CX v15.5 in Google Cloud Free Standard and I am installing 1 Raspberry Pi SBC at 1 office and installing Windows SBC at the second office. I configured both SBC's and I am trying to figure...
  10. jhogue1975

    Check Voicemail when transfered to extension

    We are running 3CX v 15.5 and I'm wondering how you can check your voicemail externaly if there is no IVR. If reception transferes you to your extensions voicemail how can you check it once the greeting starts playing? Or is there another way to check voicemail externaly without an IVR?
  11. jhogue1975

    Call Forward Stopped Working on V15 for Yealink Phones

    Hi Alden Lorimor, I am not able to find the bw.feature_key_sync = 1 in my template for my Yealink T29G phone. I searched the entire template and can't find that anywere, am I missing something? Can you help me here? I have a customer that is in dire need of this function to work as they forward...
  12. jhogue1975

    Call Forward Stopped Working on V15 for Yealink Phones

    Hi Alden Lorimor, I am not able to find the bw.feature_key_sync = 1 in my template for my Yealink T29G phone. I searched the entire template and can't find that anywere, am I missing something? Can you help me here? I have a customer that is in dire need of this function to work as they forward...
  13. jhogue1975

    Solved Configure Remote Extension via Stun V15.5

    Thank you for all the responses, I got it working now. Thanks again.
  14. jhogue1975

    Solved Configure Remote Extension via Stun V15.5

    I ordered 2 Raspberry Pi's to use as SBC's. I am trying to configure the Master and 2 Slave bridges. I configured the Master on the main 3CX PBX located in the Clubhouse. I installed the 3CX SBC on the 2 Raspberry Pi's but now need to know how to configure the Slave on each of the Pi's. Should I...
  15. jhogue1975

    Solved Configure Remote Extension via Stun V15.5

    I am trying to configure 2 remote extensions at a Country Club that is not on the same LAN. The remote office has a seperate internet connection and 2 Polycom VVX300 IP Phones that need to be connected via STUN / without SBC. There used to be a way to go to the extension and on the Provisioning...
  16. jhogue1975

    Solved Change Digital Reception to Ring Group

    craigreilly - Thank you for that, got it working. Very easy, thanks again!
  17. jhogue1975

    Solved Change Digital Reception to Ring Group

    So after creating the dummy extension would I now just point the main DID to the dummy extensions always and then they can just change the status os the dummy extension as needed?
  18. jhogue1975

    Solved Change Digital Reception to Ring Group

    I have a customer running v15.5 and currently using the DR (Digital Reception) at random times. I currently have their main DID pointing to the DR at all times. The customer likes to turn the DR off so the main line would ring a Ring Group at random times. When the customer is ready for the DR...
  19. jhogue1975

    Solved Remote Extension Provisions but SIP Register Failed

    I found the issue. In my firewall I had to change to any ip. I had a list of IP's so I edited that rule and changed it to allow any and that fixed the issue.
  20. jhogue1975

    Solved Remote Extension Provisions but SIP Register Failed

    I have it using STUN and the phone is Fanvil X5G with firmware 1.4.0.2016. I see in the Event Log 3CX Phone System Management Console ID: 10018 RPS request for Fanvil X5 IP Phone of Josh Home (130) delivered successfully Ports 506 TCP and UDP from any IP and 14000-14009 TCP and UDP.
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