• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

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  1. 3CX v20 Where is "Rights" Option

    I just ran into this as well and searched the forums and found this :-) Phones do not auto-answer / intercom at my end either.
  2. v20 Old fashioned conference calls

    Thanks, that works fine! Never noticed that options and/or didn't really see it as required / related. But it works fine!
  3. Final Stop to V20: Release Candidate 3

    Quick question, where can I find this: You can now assign a friendly name to a DID and optionally display it on the incoming call. I do see the column name under Voice & Chat > Trunk > Tab DID, but I cannot edit / enter anything in that column..?
  4. v20 Activity log

    okay, let's answer my own question. It is still available, just a bit hidden. First, set the logging level to Medium or Verbose. Then, reproduce the problem (try making that call). Then, click the Support Info-button: Open the ZIP file you then get and go to LOGS. Then extract all BLDEF and...
  5. Solved v20 3CX App - install as service and bigger UI

    You can keep your mutiple profile-options as far as I'm concerned :) But the trash can-icon really shouts 'click me!' and when you do, all is lost.... :-( And I do think that for most users, one profile is all they'll ever use. So the profile-item could also be 'hidden' a bit more under...
  6. v20 Old fashioned conference calls

    In olders versions, we could press the 'conference' button on the desktop client / web client / wherever and it would show an interface allowing you to type / select internal phone numbers as well as external ones. So, if I wanted a conference call with 100, 101 and 102 I hit the 'conference'...
  7. Final Stop to V20: Release Candidate 3

    I just started trying the RC3 of v20. I must say, it took a little getting used to with all the options shuffled around - but the admin interface is looking really nice this way. 2FA is great to have now, and the features for departments with their own q’s, office hours et cetera make sense. I...
  8. v20 Bulk edit extensions (BLF)

    That would solve all our ‘issues’ as well! And perhaps a lot easier to implement for 3CX as well, because there wouldn’t really be an interface necessary and Excel is great at copying cells and things like that.
  9. Preparing for v20 upgrade

    Please read my reply: https://www.3cx.com/community/threads/preparing-for-v20-upgrade.125233/post-590360
  10. Preparing for v20 upgrade

    If you assign the DID to a department (you do that via Call Handling > Select dept > Assigned DID numbers), you can specify what you want to do with calls to that DID during office hours, breaks and such. You can there select the queue to forward to. You can also play a (intro)prompt. In the...
  11. Incoming Calls rule DID Sequence is gone in V20?

    They are back in RC3 again :-) Go to Admin, Advanced, CID Rules!
  12. Solved v20 3CX App - install as service and bigger UI

    Oh, can the trashcan-icon on the profile page be removed / hidden / made a lot smaller / have at least a confirmation 'are you sure?' added to it? I can see users happily clicking that button and then (not) calling us :)
  13. v20 Bulk edit extensions (BLF)

    Sorry I am posting in the wrong category. I have searched the forum and the announcements, but I cannot find anything about this so perhaps I missed something. I hope someone can point me in the right direction. In v20, it is no longer possible to bulk edit extensions, to disable several...
  14. v20 Activity log

    Hello! I've just started trying the latest version of v20. I am looking however for the Activity Log, or the new feature that is replacing that? Particularly, I'm looking for the entries like this one: 02/14/2024 12:00:17 PM - [CM503001]: Call(C:152): Incoming call from...
  15. Hacked account resulting in high bills

    Thank you for your extensive reply. Yes, I know numbers are examined as a whole, not digit-by-digit. But what I meant to say was, with what the trunk provider is doing, we need a whole lot of rules. For example, 1801 is a valid local number. So, I need a rule that says 'starts with' 18 and...
  16. Hacked account resulting in high bills

    Yes, that's a bit of a problem. For example, we have the area code (0)180 in NL. So I can call subscriber 123456 in that area with +31 180 123456 (spaces for readability). But, we also have the number 1801 you can dial, it's for number information If I just enter that number on eg. my cell...
  17. Hacked account resulting in high bills

    Yes, I also have a disussion with the trunk provider about this. For example. the emergency number is 112. If I were to send it to them like that, would they assume I mean phone number 12 in the United States? And that's just one example, there are many 'strange' numbers in Europe/NL. See this...
  18. Hacked account resulting in high bills

    Yes, but this is all assuming a hacker has gained access to a password. It was written on a note, an e-mail account was 'hacked', doesn't matter how they got the users' password and whether or not it was strong. They have access to a user account, how do we limit the (financial) damages they can...
  19. Hacked account resulting in high bills

    Hello all, Not sure if this forum is intended only for AV-reports or also general questions about security. If it's in the wrong place, feel free to move this to the correct forum :) Unfortunately, the 3CX account of a user has been compromised. That allowed the hackers to login to WebClient...
  20. Solved T46S / T46U Phone Registration Problems After 3CX Update

    Not an answer to your question exactly, but we've been having some issues with the T46S and T46G as well. The T46G has a 'final' firmware update available on the 3CX website which fixed the certificates issue, allowing auto provisioning and phonebook to continue to work. But even with that...
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