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  1. Connect to Department as routing option

    I don't see it coming in v20, options for routing to a Department from an IVR, extension forwarding etc. I only see routing to a department via DID assigned to that department. Common scenario: company has one DID. 3 depts that want different queues, hours, holidays. We direct the DID to a...
  2. T46S + WH62/63 EOL Firmware update ringing volume

    Folks I know the T46S is EOL but we have many deployed as it was previously the go to device. Since FW 66.86.0.5 (current 3CX supported), Ringing volume on the desk phone with WH62or 63 connected is always 100% no matter what you set if for with the volume buttons on the T46S. You can turn it...
  3. Option to not backup chat, similar to recordings

    Hopefully it would be possible to have another checkbox to not include chats in the backup,or at least chat attachments/images. I have some clients whose backups are approaching 50gb due to the number of images they chat. I have implemented auto close and auto delete, but the option to not...
  4. Email/domain whitelist/blacklist

    I would like to see the ability to whitelist/blacklist both domains and specific email addresses from being used as extension email addresses. It will help with client security concerns. Some clients only want to allow extensions to use their company domain email. Some are more flexible but...
  5. Stun provisioning going away in v20

    From management standpoint, I like this idea. Split general general email notification settings to 3 items: Trunks SBC Routerphones Then that type of notification can be turned on of off as the management of the system sees fit. 2nd be able to turn off notifications for specific SBC's...
  6. Stun provisioning going away in v20

    With remote office workers, and our clients have many, there is one phone at a given location. I'd like to see the option to configure the phone as SBC for itself, which we can do now, but not have it show up in the Trunks section, generating notifications every time it is up or down, and also...
  7. Routerphone public IP

    Thanks guys.
  8. Routerphone public IP

    Is there somewhere within the system I can see what public IP a Routerphone is coming from, and phones attached through it? The phones node just displays the local IP via SBC. Thanks, just starting to test this new capability.
  9. Archive SMS

    I recently found the same issue with backup large on a brand new client. They utilize chat with images. I think we will need the ability as admins to set auto close and delete for extensions as well. Also, I'm aware enable chat logs really just makes the logs visible. It would be better to...
  10. Group Routing Holiday Message

    I agree we need the option to play a holiday message in the group holiday settings, same as it is in the global office hours holiday settings. The new group routing feature is awesome but the missing holiday message makes group routing not usable for my clients.
  11. Which Client? PWA vs Desktop vs Native App

    @Nick Galea What the Native App requires Local admin rights to install the app. Provisioning via PNP on local LAN OR download of config file (U8). Are you indicating in update 8 we'll be able to download the config file (no longer in the welcome email on 7a) so that we can still deploy native...
  12. Update 7A - Focus on Security

    "Out of the office you must use Desktopapp". Nick, we've got hundreds of long time clients using the legacy windows app offsite, remote to the pbx. I understand we'll have to force them to webclient, pwa or desktop app. We'll have pushback. Please consider reviewing the Manager view in the...
  13. Update 7A - Focus on Security

    This is important.
  14. Setupconfig.xml v18 Update 6

    Wondering if there were any changes to the setupconfig.xml for Update 6, system owner, operator fields etc. I don't see any updates/changes https://www.3cx.com/docs/configure-pbx-automatically/#h.vkxg16qaiey2
  15. WebHID Headset Integration - How it works

    Looking at your original blog post, just to clarify, any webHID headset should work with the webclient in edge/chrome, but only Plantronics, Jabra, Sennheiser, Yealink in the installed Desktop App version?
  16. Solved Tel: links, 3CX app on IPAD

    I had seen your post that mentioned this a few years ago. I didn't see any follow up so I was hoping time heals everything... :) Is there any update on bringing back the protocol you had mentioned previously to possibly help in certain scenarios with custom IOS app development wanting click to...
  17. Solved Tel: links, 3CX app on IPAD

    Does anyone know why or if there is a workaround for Tel links on Ipad? Issue is using native apps such as Mail, Safari, Notes, Tel links clicked give a popup with options including 3CX app: But in other apps installed, such as Gmail App, Chrome browser, 3CX is missing from this menu, so tel...
  18. Force close dial code, extension exceptions ignored.

    I came across https://www.3cx.com/community/threads/forwarding-rules-exceptions-force-out-of-office.79204/ from 2021. I just noticed same behavior still exists on v18 Update 3 Build 450. Extension forwarding exceptions with specific hours are ignored when the system force closed with dial code.
  19. Active/passive backup settings

    Just checking, been a while since I set up active/passive failover. On the active server backup schedule, best to include License Key Info, FQDN & conference, or does this matter when the passive restores from this backup on it's daily restore schedule? Thanks. :)
  20. Simultaneous URI links - 3CX Desktop App

    Implemented the new Desktop App yesterday. This is the complaint I received from users as well. They take many inbound calls that result in them putting that call on hold to make an outbound call from their tel: or callto: link. The desktop app is controlling a desk phone. I tried clicking...
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