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  1. Implemented Distinctive Ringing by Group or Queue

    We still need the queue name as string in altert info. This is an accessiblity requirement for blind and low Vision persons over here. As you already send "queue" as a constant, the implementation should not be to difficult, I still hope. Thanks for implementing it soon.
  2. Show call history for transferred calls

    We use 3cx phone with Snom phones in CTI mode. Calls transfered with attended Transfer are wrongly reported in 3cx. Snom handles it properly and also the 3CX Displays the calling Party correctly while the call is going on on the last leg. So thats a simple excuse, why it should not be possible...
  3. Separate AVAILABLE Status rule: Busy or Unregistered...

    From a Logical poiont of a view this is simply not the same, busy or unregistered..... The reaction on the two different states may well be different...
  4. V15 Contacts export only export 1 page of contacts

    Hello I can confirm the we now can Export all contacts again V15 SP4. Thanks! We still need a functionaltiy to delete all contacts... Urs
  5. Implemented delete all contacts of phonebook

    Hello 3cx If there is such a tool, please provide a link to it. It is really no doable to delete contacts one by one... Even worse, there is no check when reimporting dublicates. Complete deletion before import seems to be the way to do it, but deletion of the whole book is not easily possibe...
  6. Implemented delete all contacts of phonebook

    Hello We would like to have an easy way to delete all contacts of the 3CX phonebook, with one single function. This is needed to have an empty phonebook before importing an updated version of the contacts.. As there is no "select all" it is currently really time consuming to delete some...
  7. V15 Contacts export only export 1 page of contacts

    Hello We have V15.0.57336.0 if we go to Contacts / Export, we get a CSV with only 100 items, that is exactly the list of the displayed items in the current "page". We have over 5000 items in the phonebook and would like to Export the like it was the case in earlier versions. All items in one...
  8. Reduce Volume on MOH

    Hello We use Standard MOH (onhold.wav). As we had complaints from customers that MOH was to load, we reduced the volume of the wav by 9db. But the volume is automatically ajusted by 3cx. Now we tried to change AUDIO_PROVIDER_MAX_VOLUME to 10 (which would be 10%). But we do not see much...
  9. call history when recieving attended transfer

    Hello Yannis Thanks for the explanation. Technically I can understand your point. But at the end of the day, when I look at the list of calls I recieved, it does not interest so much, that our Operator transfered me 12 calls. What I really need to see is to which customers I was talking...
  10. call history when recieving attended transfer

    Hello We are using 3cx phone for Windows 14.0.49169.0 3CX System 14 SP3 We are using the 3cx phone in CTI mode with snoms d725 We have the following problem: 611 takes a external call from 04122741xx he puts the call on hold and calls 619 619 agrees to take the call so 611 Transfers the call...
  11. snom BLF somethimes keep blinking after other group member picked call

    Hi Nick I attach two files: - log of the 3cx Server of call 653 - siptrace of extension 619 (snom d725 involved in this call) The case can be summarized as follows: Call comes from 0412274127 to T:RingAll:688 Gruppe (611,613,620,621). nobody anwers. Call is transfered by rule to RingAll:688...
  12. snom BLF somethimes keep blinking after other group member picked call

    Hello Unfortuntelly switching off 3cx push did reduce the Problem but not solve it. If an incoming call is cascading to a frist Group of Extensions, then after the don't take the call, going to a second Group and then is picked by a Group memeber or somebody else by taking over the call from...
  13. snom BLF somethimes keep blinking after other group member picked call

    Hello I think I can now place a bug Report: If you have 3cx 14 SP3 and have Push Service Option enabled to all extensions which are members of a a ring Group, and if members of this ring Group have 3cx Client installed on their smartphones (especially android), BLF can get disturbed after a...
  14. snom (and other phone) and presence**DISCUSSION

    Hello I am re-opening a 5 year old post. Major manufacturers have IP phone models with multicolored BLFs. Lync and others can Support presence states by color. Would it be time to re-think the situation at 3CX? Thanks for giving your perspective again. Regards Urs Hiltebrand
  15. snom BLF somethimes keep blinking after other group member picked call

    Hello Sorry to come back so soon on this one. New Firmware seems improoves the Situation, but does not solve it completetly. SNOM D725 with 3CX 14 SP3 now not only sometimes doese not Switch off blinking blfs of an answered but also it is not sure, that all BLFs that are ringing will be...
  16. snom BLF somethimes keep blinking after other group member picked call

    Hello By further analysing SIP traffic on the SNOM side, we see that this is a SNOM Problem. Notification about request terminated on line indicated on the BLF is recieved but somehow ignored by the SNOM (sometimes). We always get a terminated message for each recipient early state message...
  17. snom BLF somethimes keep blinking after other group member picked call

    Hello We have 3CX 14 SP3 and Snom 725 FW 8.7.5.35 provisioniert von 3cx. We have BLFs configured for each Extension of a ring Group (through 3cx Console Interface). We have the problem the sometimes after somebody of the ring Group picked the call, on other people's phones one or two of the...
  18. Switchboard manager view can't see calls of other groups anymore

    Sorry We found a solution to this: Everyone who has to see other Groups calls, has to join the other Group with *can see Group members, can see Group calls" rights only. This is a Little awkward but it works. This post can be concerned as closed therefore. Regards Urs Hiltebrand
  19. Switchboard manager view can't see calls of other groups anymore

    Hello We recently updated 3cx for Windows Client to the latest Version 14.0.49169. We also use the latest Version of the phone System 14 Sp3. Unfortunatelly we can no longer see calls going to other Groups, or establilshed calls of other Group members in the active calls area of the...
  20. Implemented Distinctive Ringing by Group or Queue

    Hello We also need to have distinctive ring tones for our different queues. We are working with blind operators, and the tones would help them really. The easiest thing you you could do - without any change in the 3cx Phone System Interface - is sending the name of the queue as alert info...
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