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  1. Sip trunk integration with WhatsApp Voice Call into sip provider.

    Hello, Yes its possible, let me know if you are interested
  2. Call reference ID

    Hello, You need to activate verbose log to be able to see what is happening with the crm integration. Then from activity log, find the file SystemService.log
  3. Update 3 Beta Now with Improved “Always Awake” PWA

    "Added auto-answer on incoming call" -> This feature useful for example: Call Center Customer Service or Auto Dialer but can you guys add one more column for auto answer delay? for example 5sec, 10sec, that would be helpful for agent to notified incoming calls before pickup? currently the...
  4. CRM Integration using 3CX Bridge

    Hello, Try to use inbound caller id reformatting feature. You can check manual here : https://www.3cx.com/docs/cid-reformatting/ you can manipulate it as you need
  5. Whatsapp Messanger API via Twilio

    Hi 3CX, I'm trying to Give you an Idea on how WhatsApp Messenger can be happen on 3CX, as we know, 3CX has done well Twilio integration on SIP Trunk and SMS Message, Why don't you try integrate with WhatsApp via Twilio also? as I think the API is there ...
  6. Zoho CRM integration worked under V17 - broke under V18

    Try to check your contacts config and make sure you select match caller id to match exactly.
  7. Update for Windows Desktop App Bringing Custom Hotkey Shortcuts

    It would be nice if we have auto answer feature in this desktop like what we have on windows softphone? It usefull for customer service auto answer.
  8. Hubspot 3CX Auto Open Contact does not work

    Did you configure contact menu option to match exacly? Then you can see what's going on by turn on verbose and checking the files logs on 3cxsystemservice.log. Remember you need to test the popup from your extenal number not from internal extension. Hope this help
  9. Automate your IVR Menus with a Script-based Digital Receptionist

    Hello, Is that possible creating script base IVR as flow below : user input (ticket_number) -> pass to script -> parsing tiket number to url http://example.com/search?phoneNumber=%ticket_number%
  10. Integrating 3CX call center for google artificial intelligence feature

    Would be advance feature if 3CX team can explore and integrate 3CX Call center to Google artificial intelligence. Save human cost, No more frustrating phone trees, Contact Center AI solutions rely on Google’s natural language understanding and speech capabilities to automate simple, common...
  11. 3CX-OpenERP (Odoo) integration

    + 1 for this
  12. wordpress webminar plugin - Session expired. Please reload page. (2) (firefox only)

    Session expired when try to load webminar list under wordpress using firefox 65.0.1 (64-bit) the error message was: Session expired. Please reload page. (2) work well under Google Chome Thanks
  13. Disable divert to voicemail button in client

    we need this feature also, very important for call center
  14. please share vtiger client side plugin

    Hello, kindly help if someone still have vtiger client side plugin (client side) and mind to share to me as I am difficulties to finding it. this plug-in is no longer available on 3CX new released. Thanks
  15. Auto Answer notification for 3CX phone users

    Agree with ZENSYSTEMS please make it happen, those are important in call center
  16. Implemented Bring Back WebRTC Click To Call in v15

    Waiting for it also!
  17. Implemented Bring Back WebRTC Click To Call in v15

    The date please
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