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  1. Solved Inbound Calls to ring groups random 1 way audio after update to 16.0.4.504

    i got it thanks, do you have anything regarding the port 5061 traffic?
  2. Solved Inbound Calls to ring groups random 1 way audio after update to 16.0.4.504

    to answer your questions - Each STUN phone has a reserved or static IP address at the remote site? NO - Each STUN phone has a unique SIP port defined in the extension provisioning settings? YES - Each STUN phone has a unique RTP port range defined in the extension provisioning settings? YES -...
  3. Solved Inbound Calls to ring groups random 1 way audio after update to 16.0.4.504

    no i did not upgraded directly from 15.5. @JohnS_3CX i get it that sbc is the suggested route. my main questions is why did this start happening all of a sudden, these phones have been in use for two years now, then all of a sudden after update issues start arising. For an MSP like myself, i...
  4. Solved Inbound Calls to ring groups random 1 way audio after update to 16.0.4.504

    I have setup unique ports for all extensions, they are being forwarded correctly. In my sonicwall connection monitor I see that randomly the port 5061 gets natted to one or multiple phones. The nat does not stay. 5061 is secure sip, is it possible that it’s conflicting?
  5. Solved Inbound Calls to ring groups random 1 way audio after update to 16.0.4.504

    thanks for the feedback, these ring groups are around 6 phones. i understand that SBC is the suggested route, but ive never had issues until a couple weeks ago, so im really trying avoid putting in SBC as it adds a point of failure in these remote offices.
  6. Solved Inbound Calls to ring groups random 1 way audio after update to 16.0.4.504

    I have hosted 3cx server in ovh, phones configured to use STUN behind sonicwall. It seams that after the recent update to 16.0.4.504. has caused wierd issues with inbound calls to ring groups. the caller will call one time and there will only be one way audio, call back 10 seconds later and the...
  7. BLF light status goes back to green while users on phone

    im having some complaints from a customer that they blf light is turning from red to green even while they are still on the phone. its becoming an issues becuase the front desk will send people back when they think they are finished with a phone call, but turns out they are still on the phone...
  8. Upgrade to v15.5 SP3 not working

    wherer is the post?
  9. Upgrade to v15.5 SP3 not working

    how do you run the upgrade through cli
  10. Upgrade to v15.5 SP3 not working

    im just clicking the upgrade button through the gui
  11. Upgrade to v15.5 SP3 not working

    this is the error i get when trying to upgrade. running debian 9. installed version 15.5.6354.2 Reading package lists... Building dependency tree... Reading state information... Some packages could not be installed. This may mean that you have requested an impossible situation or if you are...
  12. Increase Hard Drive Capacity

    Did not work for me, any code you have to run when it boots up?
  13. Increase Hard Drive Capacity

    I have a situation where im running a VPS and am needing to increase hard drive space. i upgraded my vps to a larger hard drive. is there a way to get 3cx to recognize the new hard drive size or do you have to reinstall?
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