• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Search results

  1. Phone Call weight

    Hello all how much does it weight a phone call? which is the best option? Best Regards
  2. 3CX - Source identification issues

    Hello all, finally i know what happen with 3cx and my pstn gateway 3cx received a unknown re-invite INVITE sip:[email protected]:5060 SIP/2.0 i was looking for some info and i found this, https://www.3cx.com/blog/docs/source-identification-issues/ i have to change the inbound/outbound...
  3. 3CX - mediatrix gateway

    Hello all i have a little problem with this connection because that bloody gateway doesn't have a forum to post so i came to here if you can help i made it to send from the gateway mediatrix the re-invite, but the looking the type of invite the 3cx it's says that it's a Invite-UNK (Supposed...
  4. Help, 3CX in lan only first call is successful

    i upload a snapshot from a packet captured, the c2 file, i don't get it, because it's says that a proxy auth required but i don't have one. the snap c3 it's the first call, that it have no problem to call to the same extension. please someone to help me. Best Regards
  5. Help, 3CX in lan only first call is successful

    Hello, i'm having a problem with 3cx, i have two laptops and a 3cx with a gateway in a firewall sub-interface but only the first call pass and it's successful , but the others one between the same extension are not successful i attached the logs, it's something to check the password and...
  6. Auto Provisioning problem with modelo GXP1620

    Hello, i have a problem with auto provisioning, i have a modelo of ip phone grandstream GXP1620 that i can not auto provisioning, because it doesn't show that model in the version 14 and when i tried to give the option of GXP 1450 to the ip phone GXP 1620, put the config, reboots, but when i...
  7. V15 problem with extension in queue

    hello the extension works well in a ring group but no in queues even if the extension's status are available and the option in the section of forwarding rule "Log out from queues" is not marked, http://www.3cx.com/docs/manual/extension-management/ so can somebody write something about this...
  8. Extension Log in Queue

    Hello i want to know wich is the default behavior of an extension in the new 3cx v15, because in the v14 you have to select that is logged in, now where is that option? i attached the image of one extension in a queue, but the queue says that is no available agent. Best Regards :D
  9. Extension not available in Queue

    Hello, i finally installed the 3cx v15, i create the extesion, DID ring groups , all working, but when i create a queue and add extension, it says that is no available, but if a create a ring group for those extension works fine. There is another option that i'm missing, i have to enable...
  10. NGINX problem

    Hello, I have to createa csr file in the IIS, because the installation of 3cx v15 doesn't give the option anymore, so when i proceed with the installation it says that start the NGINX, and doesnt give the option to select IIS. do you know the solution to that problem, why 3cx doesn't give the...
  11. some calls works and not the others

    Hello i have a problem with certain extension, i don't know if need some hardware and drivers required for the use of 3cx, but this is what happens: i don't know the reason why some extensions are considered remote, why some calls works and the not the others Thanks for your time Best Regards...
  12. STUN Problem in Local LAN

    Hi, yes in some way you are right, but when i call to a extension in the LAN with the same range of ip address 130.x.x.x it doesn't trigger the STUN server: this is the log from a call between the ip address. 31-may-2016 15:44:00.899 Leg L:14.1[Extn] is terminated: Cause: BYE from PBX...
  13. STUN Problem in Local LAN

    Hello i have a problem with some extension, because when a try to call them, i have no answer and after 32 Seg the call is dropped, but in th 3cx logs it says that is still active and viewing the logs it triggers to the STUN servers and the host are located in the LAN segment and the 3CX server...
  14. 30seg queue

    8| Hello I have a doubt, because a i created a new queue with the agents activated, but when the call enters the queue i have to wait 30 seg before the call goes to any of the agents how can i pull off that 30 seg waiting? Thanks for your help Best Regards
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.