Search results

Hi Charles, So what is the best practice if you were to change the fqdn in V20?

I am stuck here as well. I can't change the FQDN. Is there any update? Did anyone manage to update fqdn?

Yes, it does show create contact. It's a ghost number for us. It took me some time to understand why I was seeing that number. It's an alien number to us. So yes, it's not one of my contacts.

Hi Vali, It's iOS in my case. But the call comes gets forwarded to the Mobile network. So it's the cellular network and happens in any OS regardless.

Thank you for the reply, Andrew. But no, it did not work, unfortunately. And yes, I use "Unsupported" generic trunks. Been using it for years and works flawlessly. This particular issue never occurred before but I believe it must be there before as well, it just went unnoticed all these years...

Does anyone know anything about this odd behaviour?

When extension 100 calls extension 105 and the call gets forwarded to mobile shows a wrong caller ID on the mobile. 105 has "internal calls forward to mobile" enabled. This weird behaviour happens only in this particular situation. No matter whichever other you call, the system will always...

Hi 3CX support, can someone respond? I've spent a few days on this without success. Th problem is that the messages still come to one user only (me). There are 4 members in the queue and I am the only one who constantly gets the message. No one else ever got any message. If I remove myself from...

Hi David, thank you for the reply, but sorry it didn't work. I enabled the chat logs in the dashboard & purged all the messages but still, I am the only one who gets the messages and nobody else does. :(

GOSH!! Sorry, I take my words back. So, the chat icon is fine and it chats, looks way better than before because of embedding it properly. BUT ... the original issue remains. That the messages still come to one user only (me). There are 4 members in the queue and I am the only one who...

Walla...seems like I had jumped the gun. Simply expanding the box shows full text. Thank you again for all your help, David. Consider it resolved. Close etc.

Great, thank you so very much, David. Yes, that was indeed the issue. Anyone in the future should look there what David pointed to. in my case the string was https://www-myfqdn-com.filesusr.com. That made ti chat icon come to life :) I do however still have one issue. my chat window seems to...

Yes it is

Look in the inspector. It should be displayed as below What did you mean by this, David?

Thank you, David, but no it didn't help. Sorry :(

Any input guys?

UPDATE: I was able to find the HTML code. And the chat icon appears on the bottom right of the site. So, that looks great but I still CAN NOT click on the icon. The chat icon is there but it's greyed out. Please advise. Thanks

Hello Chris, Thank you for the reply. So, NO I never reached this screen. I've looked everywhere. Can you tell me where is this menu? Meaning Settings > Chat etc., but I can't find this path. Do you mean you only pasted the link in the box that says "Add your code here" ? Yes, I pated only...

Hello, I use 3CX 18.0 (build 461) and have been using the SMS service for a while. It works flawlessly, so far so good there. Yesterday I set up LIVE CHAT with my WIX site and it's kinda working but broken. There are 4 members in the queue and I am the only one who constantly gets the message...

Thank you John. Just to confirm, there was a separate ISO download for Debain SBC before and separate ISO for server itself. Now its SBC is bundled with 3CX server. Is it the same ISO file for the purpose of SBC also.