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  1. Why doesn't %%CALLERNAME%% work in 911 Email Template?

    According to this documentation: https://www.3cx.com/docs/variables-email-templates/#h.qxsfuz4gbpvo The following variables are available for Emergency Call Emergency call %%CALLERNAME%% Caller Name %%CALLFROM%% Call originated from %%EMERGENCYNUMBER%% Emergency Number dialled...
  2. Event log flooded with Parser error for LINE variable

    I upgraded from 14 to 15.5 then to 16 over the weekend. My event log flood get filled with these errors every 2 seconds: 3CX Template Parser ID: 30025 Unknown variable '%%Line%%' in template yealinkT2X-Custom.ph.xml at position 48182 Why would it think LINE is unknown? Since it is in most...
  3. Transcription email doesn't send after new voicemail is recieved

    Yea, thanks. I actually installed a clean (not upgraded) version of v16 so I could see the templates. I figured it needed a new variable that I couldn't find documented anywhere! %%START_IF_TRANSCRIBE_ENABLED%% Transcription: %%TRANSCRIPTION%% %%END_IF_TRANSCRIBE_ENABLED%%
  4. Transcription email doesn't send after new voicemail is recieved

    Did you ever figure this out? I just upgraded to v16 also and the transcription shows up in the webclient but not in the email. I thought maybe I needed to add a variable to email templates but don't see a new one in regards to transcriptions...
  5. Operator phone doesn't ring

    You probably won't see an error with the actual CALL as it is completing fine to the softphone. Even with the softphone off you probably won't see an error with the call because it will just fall to Voicemail. If a phone isn't registered you won't see any type of "couldn't reach phone" error...
  6. Fax machines over 3CX and SIP

    I don't know if available in Australia, but after much hair pulling (trying numerous models), the best ATA's I've found that work the best for me are actually OBIHAI. Other ones I tried just never negotiated good. They would connect, squeal, hang-up, redial, sometimes work, but usually fail...
  7. Phones keep deregistering every 2-3 hours

    Do these phones have direct LAN (or VPN) access to the 3CX server? Or do they have to traverse a firewall?
  8. Provisioning files not created

    If you are still using Cisco phones please check this out, specifically in terms of not having to manually copy provisioning files: supporting-cisco-79xx-phones-in-3cx-v15-new-pumpkin-46369.html
  9. Trouble shooting tips on DHCP option 66

    If you are still using Cisco phones please check this out: supporting-cisco-79xx-phones-in-3cx-v15-new-pumpkin-46369.html
  10. 7961g

    If you are still using Cisco phones please check this out: supporting-cisco-79xx-phones-in-3cx-v15-new-pumpkin-46369.html
  11. Cisco 79xx CFwdALL softkey

    You probably already figured this out, but yes. Add: local_cfwd_enable: "1" to your template. If you are still using Cisco phones please check this out: supporting-cisco-79xx-phones-in-3cx-v15-new-pumpkin-46369.html
  12. Supporting Cisco 79xx phones in 3CX v15 - new PumpKIN!

    I'm looking to see what interest there would be for an updated PumpKIN TFTP server that supports "HTTP Gets" on the backend. Anyone using Cisco 79xx phones on 3CX v15 knows that it is now a royal pain to provision these phones because after any change to an extension you have to download and...
  13. Forward to mobile

    I think what I mentioned should work, so you will have to figure out how to do in on Debian. I myself am not familiar with how you can do it on Debian. Good luck.
  14. Forward to mobile

    Like what? The "Thank you, Good bye?" I don't know of any setting to do this, however, you could record a 1 second blank thankyou_goodbye.wav for example. Or possibly just delete that file from your active prompt set - I don't know if that would be 3CX recommended or not - but I just tried...
  15. Blackilist 10-digit numbers

    You could create an inbound rule with a mask, but... What country are you in? I'm in the US and I know if I did that it would pretty much block all of my calls, since they all come in as 10 digits.
  16. Forward to mobile

    I didn't test this out but, thinking it out, this may work... Setup an extension specifically for the mobile phone, put the mobile number in there, and on forwarding rules configure it to "Ring my extension and my mobile at the same time." You don't need to setup a real phone on it. Then this...
  17. Lost intercom (*9) after V15 upgrade

    tratz, You PM'd me about a conference calling trick but my PM here on this forum does not seem to work, they just sit in the outbox and that seems to be pretty common with a lot of people. Please email at [email protected]. I've got something simple you can try and I'm curious if it works on...
  18. Error Message

    Happy to help.
  19. Show extension status in extension list

    I agree. Let me clarify though as it took me a minute to understand. When viewing extensions, it would be super awesome if it showed the "User Status" (Available, Away, DND, etc.) as it did in v14.
  20. ad-hoc conference >3 calls

    I tried to PM you but it just sits in my OUTBOX. Are you configured to allow PMs? Can you send me a PM me? I have a potential (unsupported) solution using 3CX's conference server with Yealinks... but don't really want to advertise it right now.
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