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  1. Solved Use SIP Diversion Header in INVITE for DID

    We are no longer getting the parsing error however calls are not being routed. As you can see from the top line it appears 3CX is not pulling the DID information at all: Inbound DID: ''; I have tried using alternate DIDs as you suggested, I've also experimented with Inbound reformatting in the...
  2. Solved Use SIP Diversion Header in INVITE for DID

    Hi @YiannisH_3CX Thanks, that's what I thought and I asked the Trunk provider to alter it. It's now in the format "sip:[email protected]" but it still seems that 3CX isn't picking up the DID information from the header as configured. Please find example (slightly redacted since this is a public...
  3. Solved Use SIP Diversion Header in INVITE for DID

    Hi leejor, YiannisH_3CX, thanks for your responses. leejor: I'm not sure why they are using the diversion header for this purpose, the calls are not being diverted as the numbers are registered with this provider! YiannisH_3CX: Thanks for confirming. Unfortunately switching provider is not an...
  4. Solved Use SIP Diversion Header in INVITE for DID

    Hi there We are trying to bring a new client onto 3CX, and they have an existing relationship with a SIP trunk provider (ttnc.co.uk). We are having trouble configuring DIDs incoming, as the provider only shows the "dialled number" information in the Diversion: header of the SIP invite. As an...
  5. 3CX v15.5 Update 2 Brings QR Codes, Hotdesking, CRM Integration and More

    Hotdesking looks great, we have a few clients who will really appreciate this. However, it would be nice if one of the BLFs could be set to a "log in" shortcut when the phone is in "neutral" (the logged out state). Remembering *77*ext* is going to be difficult for people who don't use a hot...
  6. Report format in CSV / Excel

    I'd like to also request this. Having the 2-line page breaks every 20-30 records completely breaks Excel's sorting and filtering. This makes exporting to Excel format pretty pointless! I get that you want it to look good printed, but that is what the HTML and PDF formats are for!
  7. Solved Keyboard/pasting with 15.2.2

    Thanks! Just downloaded the latest TestFlight build and the keyboard integration is great; better than it was before it was removed! Great work :)
  8. Solved Keyboard/pasting with 15.2.2

    OK, looking forward to Shared Parking being integrated! Do you think you'll be able to add some sort of pasteboard integration? It's really useful to be able to copy a phone number (eg from an email) and paste it into the 3CX app to call. The "Add Contact" button currently does nothing when no...
  9. Solved Keyboard/pasting with 15.2.2

    Hi First I want to say a massive thank you for pushing out this new version with CallKit! It makes the whole experience much better. I also like the larger keypad. However... In previous versions you could tap in the "empty" space above the 3CX keypad and the iOS keyboard would pop up. This...
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