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  1. CFD - How to Dial an extension from a menu

    I'm really struggling with this request. I need to use a CFD for time based call routing but the customer also requires the ability to dial an extension from the main menu and any of the subsequent menus in the tree. I understand that I can use the User Input component to dial an extension but...
  2. Yealink T4X Series - Call Waiting Tone Volume

    Hello, I have a customer whose staff is complaining that the call waiting tone volume on Yealink T46S's and T42S's is way too low. I've done some searching and I have not found a way to turn it up. Has anyone experienced this issue? Any advice would be greatly appreciated.
  3. Paging Improvements

    Many industries rely on paging and currently 3CX does a really poor job of handling that. Areas that can be improved: Transferring - Currently it's possible to transfer a call to both regular and multicast page groups. I can't think of a single use case were that would be useful. In fact, it's...
  4. Patton Out of Stock - Alternatives?

    According to our wholesaler, Patton won't have the SN4171 PRI-SIP gateway in stock until October. I see that beroNet makes a supported PRI gateway but apparently I cannot purchase one online. I've emailed their sales team but I have not yet received a response. Does anyone know of a company that...
  5. Cyberdata to Webclient Video Call

    I've successfully configured a Cyberdata 011410 SIP h.264 Video Outdoor Intercom to register with 3CX. I'd like for it to make video calls to an extension using the 3CX web client. However, when I press the button to initiate a call there's no video coming from the Cyberdata. Instead it attempts...
  6. In Progress Multiple holiday schedules

    +1 BIG TIME
  7. User Extension Regenerate?

    Has 3CX considered improving this functionality? That's a cumbersome way to handle this security issue if for instance a user's email account was compromised. Or in a recent case, a user mistakenly forwarded the 3CX Welcome Email to the wrong person.
  8. Rejected Add support to H.264 codec

    +1
  9. Web Client - No sound

    One of my PBXs that experienced this bug was on 16.5. Updated it 16.5 HOTFIX and it fixed the issue. However, another PBX is already on 16.5 (the latest) and the issue still persists....
  10. Group Based Phonebook

    +1
  11. 3cx Webclient - No audio/sound in Chrome

    I've tried using Edge and Firefox as well. Same issues. My PC/Microphone/browser mix work just fine on other instances of 3CX that are hosted in the same fashion (GCP) and on the same 3CX software version.
  12. Web Client - No sound

    I have the same web-client audio issues on a couple of my instances as well. Both of problematic instances are up to date on v16.6. I've verified my computer/headset/browser mix works fine on other 3CX instances (also updated and on the same hosting platform GCP). Firewall checker is all green...
  13. 3cx Webclient - No audio/sound in Chrome

    My users are experiencing this same issue on at least two different PBXs. Chrome and 3CX are both on the latest versions.
  14. Scheduling Profiles!

    I've never had to use CFD before so I'll look into it. From what I do know about CFD, it's a complicated solution for something so simple. Other popular PBX platforms have schedule profiles. I don't understand why it would be ignored for so long.
  15. Scheduling Profiles!

    3CX's single system-wide day/night/holiday schedule is a major headache. Especially when dealing with a customer that has various offices with different schedules. I'm well aware that you can customize the schedule for each inbound rule but what about scenarios where half the inbound rules...
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