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So my situation is this - we have our customer service reps split between "inbound" and "outbound" sales. I need to have calls come into a queue which initially tries to round robin the available "inbound" agents. When no "inbound" agents are available, I need to have it expand the agent pool...

So I have the Grandstream phone template for the DP750, but with the change to a separate FXS/DECT template, I need to modify it. Is there a blank or simple FXS/DECT template available that I can use to adapt the phone template to the new FXS/DECT format?

+1 Opus!

+1¡ Or let me have a template for BLF so no I don't have to do it manually with drop down for each and every year

I completely agree on getting rid of the useless error messages

I use Vultr to hose our 3cx linux system and it's been great

We are having a similar issue.

When I originally setup our 3CX system, I was able to set our office hours. Now, I need to change them - but when I pull up the window to change a day's hours, I'm able to change the hour and minute fields, but the OK button never becomes solid to click. Any ideas?

We have a combination of people on desk phones (Aastra 6730i) and softphones. Everyone has the 3CX Windows app, in either softphone or CTI mode. BLF on the Aastra phones was working fine until I upgraded to SP2 - now it only works on the Windows app. The desk phones seem to be configured right -...