• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Search results

  1. Desktop APP Contacts list order

    Hello, after uploading V18, update 2, we receieve many complaints from some customers- when making transfer an external call from Desktop App to another agent in the queue and filter by number, the extension numbers do not appear at the top of the contact list, as it was in update 1. It's very...
  2. New V18 Desktop App initiates a call when re-provision

    Hi, "Does this mean that if you re-enable the 'Re-provision phone on Startup' that it is reproducible?" Yes, yesterday it was reproducable when re-enable "re-provision on startup" or regenerate extension passwords. Today i cant reproduce the issue.
  3. New V18 Desktop App initiates a call when re-provision

    Hi Vasillis, I've followed your instructions yesterday, but do not experience the problem again. The only difference that i've made is to uncheck on extension level " Re-provision phone on startup" option. In case the issue appear again i will send you the log. Thank you
  4. New V18 Desktop App initiates a call when re-provision

    Hello All, i have a client with running version V18 , Debian 10. For last two days i receive twice a day a call to my mobile number, originated from my desktop App extension, when i'm away from my computer and it's in a sleeping mode. I see the call in pbx call log, in activity log as well...
  5. Instance Manager issue

    Hello, i have allowed remote management to my 3CX PBX by Instance Manger. Receive the following error on customer portal : All ports are opened, please advise!
  6. Outbound Direct sip calls fail

    Hi John, the calls from/to external SIP URIsare allowed in network settings, also for extension sip id=name is set in options.
  7. Outbound Direct sip calls fail

    Hello, i'm testing SIP direct in Phone system PRO V16 and 3cx client for windows. Inbound calls are working just fine, but when i try to dial from my client [email protected] , the call is failing. Invite TO header is sip:namesip.testdomain.com@IP , the symbol '@' is not recognized and not...
  8. Yealink T19P registration failed

    Hello Yiannis, all new updates are already downloaded. the phones are provisioned, see the respond below: also i tried to delete the extension and apply it again, but no success. The problem is that i cant connect to the phone remotely even via vpn. IPs are not blacklisted.
  9. Yealink T19P registration failed

    Hello, after V16 upgrade and updating Yealink T19 phones with last FW 53.84.0.35, some of them failed to register. The only options i have are Add/Assign ext and reject: None of them is working for me- the phones stayed unregistered. Any ideas?
  10. Issue with editing extensions

    All extensions are affected- those that have been imported from O365 and extensions, created before O365 integration.
  11. Issue with editing extensions

    Hello Yiannis, i found out that i can delete, but can't edit any old extension. I successfully tried to create a new one and managed to edit it. It seems that issue appeared after my tests with Office 365. Can be the problem related to O365 integration?
  12. Issue with editing extensions

    Clearing the cash did not help, another browser as well. I use V6 on my NFR license.
  13. Issue with editing extensions

    Hello, i receive Internal server error, when trying to edit an extension: "An error occurred during the activation of a particular registration. See the inner exception for details. Registration: Activator = Editor (ReflectionActivator), Services =...
  14. 3CX v16 Reloaded: Alpha 2 Lands

    Instance manager is working for me now, service restart and Reboot as well. Its a good idea we can monitor Active calls also. Thanks!
  15. 3CX v16 Reloaded: Alpha 2 Lands

    Hi, now i can see just a picture:
  16. 3CX v16 Reloaded: Alpha 2 Lands

    Hello, i have granted all permissions to Instance Manager, but when i click on Instances receive error 'www.3cx.com refused to connect'. The cache was cleared as well.
  17. 3cx client on Android continues to ring

    Hello, may any one gives some idea regarding the following issue : 3cx client on mobile, OS Android continues to ring after the call has been answered from yealink phone device for the same extension. Parameter in PBX Settings SIP_FORKED_ID_BUSY is set to 1. Thanks!
  18. 3cx phone for windows unregisters

    Hello, Phone for windows 15.5.12227.5, registered inside the LAN network setup a call, after that become unregistered. PC OS windows 7. The latest V15.5 update 6 is installed. Can anyone help? Thanks
  19. Generating CDRs

    Hello, If it's possible 3CX phone system to generate CDRs just for outbound calls?
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.