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good afternoon! ive got a couple issues that have me scratching me head. Im onsite at a client troubleshooting their system. The caller ID is displaying as the authentication ID. I cant seem to figure out where it is pulling the authentication ID. We had it correct at one point, before we had...

thank you for your reply. I found the yealink configuration tool to be a big help yesterday. I used it to be able to visually set the buttons how i wanted and it outputted the xml code for me. great for beginners like me. you can find it here...

ok i figured out how to get into the phone UI. I was using the extension password and not the phone password from the phones tab. any help with tweaking the custom xml template would be appreciated.

going through the config xml file i can honestly say i have no idea what i need to change in order to change the function of the line 1 and 2 buttons on the t21 to become shared parking 1 and 2. if anyone could give me a step by step that would be awesome

i found the config file you named and copied it out to create a custom template. Im seeing weird stuff in it like default timezone set to china instead of central time. is this stuff i need to change now or will it get updated later?

ok that is the password I am using. the extension ID i am trying to access is 201. I enter 201 as the username and the password listed and get denied. am I missing what the default user name is?

that sounds like what ill do. im trying to find which provisioning file is being used. i cant seem to find this under phones or extensions. I tried to go to a phone ui but cant get signed it. the old default username and password is rejected. I try the phone extension ID and the password...

definitely sounds like updating the template is the way to go. do i need to do that per phone or can i just do it once and apply it to all users with that phone? if i create a custom template and use that template to overwrite the default template for the t21 would that automatically update the...

Thank you I will look into that today. So on the teacher phones it sounds like ill need to visit the web ui of each phone and make the change there and then disable autoprovisioning so they keep the same configuration if i am understanding the high level steps correctly

Hi everyone. Im new to 3cx so im sorry if this is a repost but the only thing i saw similar didnt go into details. The 3CX system I am working on is for a school. The principal and administrators have phones with integrated BLF and shared parking is working fine on those. Teachers have t21...

were migrating a school from their old analog phone system to a 3CX system. The school's PA system is tied into their old phone system. We have a Patton 4114 smartnode that will allow us to connect the PA to it. Has anyone ever configured a setup like this?

I reinstalled and chose to use the FQDN option vs the IP address. PNP still does not work correctly. Phones show up in the phone list but do not provision when assigning them to an extension. I did end up getting 3 of the phones up and working but I had to coy the provisioning link into the...

This is a Windows installation on Server 2012 R2. The provisioning link goes by IP address. The phones are all local. Im using the network I use for imaging in my config shop. There are custom DHCP options set there based on vendor class for pxe boot and we thought that may be causing an issue...

Hello all. Thank you for reading my post. This is my first 3CX system I am configuring for a client. We are attempting to do preinstallation tasks like install the OS, install 3CX and provision the phones so that when we go onsite all we need to do is install the phones, make a few configuration...

Hello all. Thank you for reading my post. This is my first 3CX system I am configuring for a client. We are attempting to do preinstallation tasks like install the OS, install 3CX and provision the phones so that when we go onsite all we need to do is install the phones, make a few configuration...