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Thanks to everyone regarding this. After all the troubleshooting, deleting and recreating the extension did the trick.

I am having an issue with a phone unregistering and registering in the middle of a call. It drops the call immediately. Our system is however on premise. Where is the checked time sync settings? I have seen this on another thread and that is something I have not done. We are using Yealink...

Thanks, I have checked and there is no Ip address conflict.

This phone is actually set with a static address. All others are using dhcp.

Thanks for the info. This is the only phone that is doing this. What I have noticed is that I believe a re registration is taking place in the middle of the call. every time this happens I am seeing unregistered / register. I do not believe this to be a power issue. I am seeing the phone or...

Saggara: Thank you . I put in a new poe swith to power it to ensure that it is not a poe issue. It still occurs with the new poe source.

Thanks, I swapped out the phone completely and did a factory reset on the replacement and did a firmare update. It is still occurring.In addition, I put it on a seperate poe switch to eliminate a power source issue.

Thanks Marari for the followup. 3cx Windows, on premise hosted The phone is a Yealink T48G with firmare version 35.83.0.55

Hello: I was hoping that someone could assist me with further suggestions in troubleshooting. I have one phone namely our receptionist's phone that will spontaneously reboot in the middle of a call. It is random and there is no consistency with the interval at which this happens. The one...

Below is the log for a successful cal made to singapore 08-Nov-2017 13:43:00.839 Leg L:5324.1[Extn:225] is terminated: Cause: BYE from 192.168.1.140:5060 08-Nov-2017 13:42:55.450 [CM503007]: Call(C:5324): Extn:225 has joined, contact <sip:[email protected]:5060> 08-Nov-2017 13:42:55.450...

Below is the log for a successful cal made to singapore 08-Nov-2017 13:43:00.839 Leg L:5324.1[Extn:225] is terminated: Cause: BYE from 192.168.1.140:5060 08-Nov-2017 13:42:55.450 [CM503007]: Call(C:5324): Extn:225 has joined, contact <sip:[email protected]:5060> 08-Nov-2017 13:42:55.450...

Hello Everyone: I am having a problem calling internationally to singapore. I have called other singapore numbers with success. When I call these 2 particular numbers, I get the call can not be completed as dialed. I was wondering if my rule was setup incorrectly. I am simply taking any...

Thank you, I believe that was in fact the issue. It was set to 2 instead of exact match.

I recently added contacts into the company phone book to make it easier for users to contact some of our outside contractors and to make it easier to add users for the web 3cx video conferencing. Now however, when someone calls into our system, the inbound did is now showing as some of the...