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  1. Free License Expiration

    Hello, My client has been hosting 3CX v15 on their own computer hardware on-site (computer turned PBX) via the Free license for 8 simultaneous calls and 1 trunk. There is a license expiration warning that the license will expire on the 31st December this year and the PBX will fail to stop...
  2. Forwarding external call to an internal extension not working

    Hello, We have a Yealink T42G as a reception phone - it solely receives external calls throughout the day. We have set up an 'Away' forwarding rule under the extension settings in 3CX to redirect External calls to another internal extension when the receptionist is on lunch or away. We have...
  3. FXO Gateways - Patton vs. Welltech

    Quick query regarding FXO gateways (UK PSTN lines). Aside from Patton and Welltech, what other choice do we have for gateways that wouldn't be too complicated to configure for 3CX? The supported gateways don't seem to give much choice, and availability in the UK is very difficult for both these...
  4. 3CX and Draytek 2860Vac

    Hello, Just a quick query here, I've spotted that the Draytek 2860Vac model has FXS and one FXO (I'm assuming) as it's for connection to a line, to integrate it. https://www.draytek.co.uk/products/business/vigor-2860#4-voip I've not have a tinker with this router but has anybody else had any...
  5. Incoming calls not being routed to extension

    Many thanks for your reply. Nope, just the one DID '000000' which corresponds to the one external line that we have coming in from the Patton. This is the same as Main Trunk No. that was set to 000000 within the gateway config. Not sure if this is correct, but regardless everything had been...
  6. Incoming calls not being routed to extension

    Okay so it's all miraculously started working again, and the calls are being correctly routed to the corresponding IP phone as before. This is worrying because I have no idea what I have done to fix it. I had: Restarted the 3CX server and Patton gateway, and neither had fixed the issue...
  7. Incoming calls not being routed to extension

    In the activity log I'm getting this whilst trying to ring in from the PSTN: 02/01/2017 11:58:20 AM - Leg L:30.1[Line:10000<<anonymous] is terminated: Cause: BYE from PBX 02/01/2017 11:58:20 AM - [CM503020]: Call(C:30): Normal call termination. Call originator: Line:10000<<anonymous. Reason...
  8. Incoming calls not being routed to extension

    Hello, System: 3CX v15 Gateway: Patton SN4112 (1 line only) Phones: 40 x Yealink T42G Switch: HP 1920-48G PoE Router: Drayek 2860 Currently if anybody rings in via the analog BT PSTN, the call is routed to one specific extension. Everything has been working fine for a few weeks, all calls have...
  9. Multiple extensions to ring when Inbound Call comes in

    It was there all this time, just didn't spot it on the left. Working brilliantly, thanks!
  10. Multiple extensions to ring when Inbound Call comes in

    We have the 3CX system directing an external call to one extension currently. However that employee sometimes isn't at her desk. My client is asking if it's possible to have several extensions ring at the same time when an external call comes through? To give another member of staff the chance...
  11. 3CX & Teamviewer possibly causing issues

    Windows RDP works perfectly as long as port 3389 is open (but redirected to a different external port obviously because 3389 is too well known for bots). And all external calls are still ringing in on the designated extension correctly. I didn't have the VPN module installed and it still did...
  12. 3CX & Teamviewer possibly causing issues

    Missed that bit in the manual but thanks yes that clears that up. Will it be safe to use the Windows in-built Remote Desktop to access the machine remotely?
  13. 3CX & Teamviewer possibly causing issues

    Hello, So I have 3CX V15 SP4 running on a machine (Win7 x64), no firewall issues, all necessary ports open, and I've changed 5060 and the HTTP/HTTPS ports over to others for security (in the high 50000's and early 60000's) and made all reflective changes (Windows Firewall Inbound Rule changes...
  14. 3CX - Windows VS Linux

    Hello, So after some helpful advice from you all in my last post regarding our Sangoma A200, although we got it working with NBE and Sangoma's help in supplying the template files from 3CX v12 we made a decision to go with a Patton gateway regardless because the support and compatibility factor...
  15. Why is Sangoma no longer supported?

    Apparently the A200 is supported by NetBorder Express, and without mutilating our current setup our I.T guy has yanked the A200 from the PBX, installed it into another machine and fired up a barebones Win7 with NetBorder Express. He has found some information to show fairly simply how to set...
  16. Why is Sangoma no longer supported?

    Hello, We are about to attempt a provisional upgrade to the new 3CX based Elastix 5.0 on our PBX. We currently have a Sangoma A200 card installed and previously had Elastix 4.0. All phones are the Yealink T42G Is there any specific reason as to why Sangoma is no longer supported? Is it a...
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